The Manager, Individual Giving (MIG) will drive the stewardship and cultivation strategy to inspire individual supporters to invest in the work of Teach For America · Baltimore. The MIG’s charge will be to increase and steward the individual giving donor base in order to meet our individual giving fundraising goal of $3.2 million, helping to ensure the region’s sustainability. The MIG will work closely with the Managing Director, External Stewardship (MDES) and Executive Director (ED) to set and execute high-level individual giving strategy and will be responsible for: creating and executing a strategic and an operational plan; crafting and executing strategies and cultivation plans for a portfolio of donors and prospects and managing up to the ED and MDES to cultivate, solicit and steward donors. To be successful, a MIG must be an exceptionally strong relationship builder and communicator, organized with strong attention to detail and a have a high bar for quality. This individual must: be a critical thinker with a keen understanding of what motivates others; display sound judgment in prioritizing actions based on outcomes; be able to get results through others; and be able to passionately and clearly articulate TFA’s mission to external constituents .
The MIG will report directly to the Managing Director, External Stewardship on the Baltimore regional team.
Responsibilities include, but are not limited to:
- Manage Portfolio of Individual Donors and Prospects (30%)
- Prioritize key actions for you, the MDES and ED to take in cultivating, soliciting and stewarding donors through external meetings, events, and correspondence and preparing/supporting them to execute through research, meeting briefs, emails, and call blocks
- Managing the region’s portfolio of individual donors and prospects through a variety of tasks, including developing pitches, conducting ongoing research, creating tailored stewardship plans, professional personalized communication and overseeing the operational systems required to manage a high volume of donor cultivation.
- Analyze and Track Progress to Development Goals (25%)
- Analyzing historical and market data to support the MDES and ED in setting ambitious yet feasible revenue, donor quantity, and retention goals, and setting interim benchmarks to ensure progress is made
- Collaborating with the MDES and ED to create and execute the individual giving strategic and operational plans with a focus on retaining current supporters at a high level and increasing the size of the donor base and the average contribution level
- Regularly tracking progress to goal, in part by managing accurate and up-to-date records and data on donors; conducting analysis to identify what is driving and impeding progress; and working with the MDES to develop and implement solutions to address gaps
- Manage Individual Giving Streams (30%)
- Collaborate with the MDD and ED to develop the vision of the individual giving stream and campaigns, including the Sponsor A Teacher campaign and major gifts campaign.
- Lead the efforts around the Sponsor A Teacher program, including management of donor relationships, working with the External Stewardship Specialist on the logistics relative to sponsored Corp Member communication, etc.
- Additional duties as required in order to meet goals and adapt to the consistently changing donor landscape and regional growth and responsibilities (15%)
- Collaborate with the Manager of Events to create compelling opportunities to steward donors and share our work with new prospects.
Prior Experience
- 3 - 5 years of work experience preferred
- Experience with fundraising and annual campaigns strongly preferred
- Experience with Salesforce or similar CRM-software preferred
Work Demands
- Some weekend and evening work required
- Ability to travel to in-person meetings across the city and state
Skills
- Uncommon level of personal responsibility with exceptional goal orientation and a proven track record of delivering results
- Strategic and critical thinker who displays strong judgment in prioritizing problems to solve and opportunities to pursue with a creativity to develop alternative solutions to problems and potential next steps
- Exceptional ability to build strong relationships with a multitude of external constituents (TFA corps members, TFA alumni, donors, volunteers), as well as within and across internal teams at Teach For America with a customer service approach to donor management and team collaboration
- Highly organized with an exceptional detail orientation
- High level of efficiency and self-motivation with a demonstrated ability to manage a high volume of work with purpose, urgency, and accuracy
- Creativity relative to donor engagement, stewardship, event design and execution
- Exceptional listener with ability to understand the beliefs, contexts, needs, and motivations of others, and synthesize a wide range of information into compelling strategies
- Motivated by achieving results through others and able to manage superiors and peers towards outcomes
- Strong verbal and written communicator
- Adaptable to a growing, fast-paced, diverse, results-oriented, and deadline-driven culture
- Proficient with Microsoft Office Suite, especially Outlook, PowerPoint, Excel, and Word
Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included.