As a member of the executive team, the Chief Human Resources Officer leads all human capital functions for the YMCA of Austin in order to support and enable strategic and operational performance of the organization as a whole. This includes providing coaching and consulting services to senior leaders, contributing to strategic planning and development activities, and enabling policy and process improvements that enhance the YMCA culture. As a servant leader, the CHRO leads organizational design and workforce planning initiatives with a focus on diversity and inclusion, ensuring that all human capital processes and initiatives are in alignment with the organization’s vision, mission, values, strategy and goals. The CHRO is also responsible for ensuring all human capital and talent management processes are clear and utilized in order to attract, develop and retain the quantity and quality of staff and volunteer talent required to achieve organizational goals.
Areas of Responsibility:
- Fosters a vibrant, cause-centered culture for staff and volunteers. Ensures incorporation of the Y’s values and culture throughout all aspects of HR policies and programs including recruitment, onboarding, compensation, performance management, training and daily operations.
- Participates in strategic planning, ensuring human capital plans support the business strategy. Serves as a trusted advisor, coach and internal consultant for senior leaders to support and enhance leadership capability. Aligns organizational structure, roles, and responsibilities to achieve strategic goals. Develops short- and long-term strategic human resources plans to achieve the Y’s strategic and operational goals.
- Provides leadership to the Y’s human resources department by building, motivating and retaining a strong, results-oriented HR organization. This includes management of the HR budget; development of HR performance metrics and ensuring HR staff responsiveness to the needs of Y staff and leadership.
- Fosters the development of staff and volunteers at all levels in the organization by engaging in ongoing feedback and coaching; helps to create succession plans and provides resources and support for informal and formal learning at all levels of the organization.
- Leads all aspects of talent management, including staff training and leadership development, retention, recognition and career development. Assesses and evaluates training and staff development needs and develops programs to meet those needs. Ensures a cohesive and comprehensive onboarding process, including orientation to the Y’s cause and culture.
- Oversees talent acquisition and initiates and operationalizes innovative approaches for attracting, assessing, and selecting the best talent. Generates and fosters beneficial partnerships that ensure a steady and diverse pipeline for all Y functional areas. Leverages social networking, grass roots efforts and innovative partnerships to connect with a broad and diverse talent network.
- Creates organizational policies and structures that remove barriers and foster equity and inclusion for all. Leads organization development and design interventions to improve the effectiveness of the organization.
- Develops and maintains performance management and appraisal programs with an eye toward fostering an inclusive and coaching culture that ensures the Y achieves its goals and objectives. Oversees and fosters a fair and consistent employee relations process.
- Manages compensation and benefit programs, including job descriptions and classifications, salary structure and salary adjustments. Oversees benefit plan and retirement fund communication, enrollment and administration. Assesses the competitiveness of human resources programs and practices against the relevant markets and makes recommendations for improvements and changes.
- Evaluates processes, procedures, and technology solutions to continuously improve human resources services, processes, records and data management, with an emphasis on accuracy and efficiency. Uses data & analytics to inform strategies to enable business decisions.
- Keeps current with employment laws and regulations. Maintains an effective program of compliance with all laws and regulations related to human resources and manages relationships with compliance agencies and YMCA legal counsel. Ensures timely and accurate submission of data requested by the EEOC, YMCA of the USA, Department of Labor, etc.
- Works directly with assigned committee(s) of the board as needed (e.g., Board Engagement Committee, Executive Committee,) to build volunteer relationships, develop policies, oversee policy implementation and meet the related needs of the board.
Educational Background:
Bachelor's degree in business, human resources or equivalent experience.
Skills/Experience:
- 15+ years progressive leadership, management, business and/or HR experience within complex organization(s) serving multiple constituencies.
- Established record of business partnership with the President/CEO, other executives, and volunteer board members.
- Successful at developing and aligning HR policies and programs to meet organizational objectives.
- Passion for delivering high-quality service and results.
- Demonstrated ability to collaborate and influence strategic organizational change, at multiple levels, across boundaries and functions.
- Experience building a progressive and values-based organizational culture, including promoting an environment of customer service, inclusion and accountability.
- Strong personal credibility with ability to build trusting relationships with senior business leaders, volunteer leaders, and staff at all levels.
- Broad business and financial understanding with the financial acumen needed to budget and, manage expenses.
- Good analytical skills; ability to leverage data to identify trends and recommend business solutions.
- Knowledge and understanding of industry trends, current and emerging best practices, and applicable laws and regulations regarding human resources.
- YMCA Organizational Leader certification preferred; or able to be achieved within two (2) years.
- Senior human resources certification (SPHR, SHRM-SCP, or equivalent) preferred.
Job Function:
Organization Info
Listing Stats
Post Date:
Jan 28 2019
Active Until:
Feb 28 2019
Hiring Organization:
YMCA of the USA
industry:
Nonprofit