The Sr. Manager, Benefits and Payroll provides high level services and strategic direction in one or more of the following human resource functions: employee relations, compensation, talent management, benefits, payroll, staff development and training, organizational development and/or recruiting. S/he reports to the Managing Director, Global HR Operations and manages a team of HR professionals located in multiple locations.
The Sr. Manager, Benefits and Payroll may provide leadership and/or guidance to HR Managers and/or professional HR staff working at a global or business unit level. S/he develops strategic business partnerships with senior leaders and liaisons at the business unit level to establish and implement strategic HR direction to meet TNC’s organizational goals and mission.
Lead and manage the team and work for efficiency, compliance and customer service for US payroll, timekeeping and benefits administration for 3000 US employees across all US states. Provide support to others on needs related to benefits and payroll, including Finance, Employee Resource Groups and Business Unit Leaders. Share in the leadership responsibilities of the Global HR Operations team.
RESPONSIBILITIES & SCOPE
- Manages professional level HR staff and provides hands-on assistance in areas where it is needed, specifically in US benefits, payroll and timekeeping functions.
- Assists in the development and will be the implementation lead for administration of HR standards and client services that support a decentralized and dispersed organization.
- Provides strategic counsel and subject matter expertise to client groups.
- Oversee and perform all activities necessary to process multi-state payroll and account for related transactions (e.g. salaries, benefits, deductions, taxes and third-party payments).
- Oversee benefits including health and welfare, retirement, leave and compulsory benefits.
- Manage multiple vendor relationships and work with broker to ensure competitive benefits package while containing costs.
- Oversee annual open enrollment and other benefits projects lending appropriate management level support to the team.
- Coordinate timekeeping, payroll and benefits systems and practices. Analyze and implement best practices. Recommend and support system enhancements.
- Oversee processing of payroll and benefits transactions and system upgrades.
- Ensure compliance with relevant laws and internal policies. Establish and monitor appropriate controls, policies, and procedures within payroll and benefits unit.
- Develop and supervise team members and provide ongoing guidance and direction.
- Liaise with auditors and manage payroll tax and benefits audits. Respond to Audit, consultant, and other stakeholder inquiries and requests.
- Collaborate with business unit partners, including Finance, IT and Legal.
- Maintain accurate records and prepare reports.
- Resolve issues and answer payroll and benefits elevated questions.
- Recommend changes in methods and procedures to improve efficiency of the payroll and benefits functions.
- Resolves moderately complex issues based on expert knowledge of organizational policies, procedures and HR practice.
- Conducts training as requested.
- Manages projects or participates on project teams as assigned.
- Supports and participates in high level recruitments relative to pay and benefits inquiries.
- Ability to travel up to 10%, both within the United States and internationally if needed.
- Professional experience must encompass a generalist role to include some or all of the following: employment, compensation, benefits, payroll, employee relations, training and development, organizational development and recruiting.
- Experience in strategic planning for a diverse, decentralized, geographically dispersed and multicultural international organization.
- Experience working with international programs in the HR arena.
- Supervisory experience.
- Experienced trainer and facilitator.
- Experience with leading projects and coordinating the work of others.
- Experience using MS Office software with experience in constructing and producing reports, data manipulation, and analysis.
DESIRED QUALIFICATIONS
- Proven leadership and management skills.
- Excellent interpersonal skills and strong client service orientation.
- Excellent communication skills, written and verbal, with all levels of individuals.
- Ability to manage, negotiate and deal effectively, tactfully and honestly.
- A proven strategic thinker with sound technical skills, analytical ability and good judgment.
- Proficiency personal computing skills and electronics communications.
- Proficiency in PeopleSoft Payroll and Benefits Administration modules, or similar system.
- Proven ability to provide leadership in all aspects of payroll and benefits.
- Proven ability to administer payroll and compliance of tax laws for large number of employees across multiple states.
- Proven ability to administer ERISA benefits plans in compliance with applicable policies, plans and laws.
- Excellent presentation skills.
- Proven ability to work in a fast paced, stressful and highly visible environment.
- Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
- Advanced degree in Human Resources Management or related discipline.
- SPHR certification.
The Nature Conservancy offers competitive compensation, 401k or savings-plan matching for eligible employees, excellent benefits, flexible work policies and a collaborative work environment. We also provide professional development opportunities and promote from within. As a result, you will find a culture that supports and inspires conservation achievement and personal development, both within the workplace and beyond.