FHI 360 designs and implements academic, professional, cultural, and youth exchange programs for students and emerging leaders around the world. We are seeking a Program Assistant to support the American English (AE) E-Teacher program. The AE E-Teacher program offers professional development opportunities to foreign English teaching professionals through high-quality virtual exchange components, including online courses, Massive Open Online Courses (MOOCs), and a Community of Practice (CoP). This project is funded by the U.S. Department of State Bureau of Educational and Cultural Affairs, Office of English Language Programs (ECA/A/L).
- Provide basic technical support related to the program’s nomination/registration system, learning management system (LMS) and Community of Practice.
- Liaise with participants, nominating posts and course providers to support participant success and retention.
- Assist with the management of program communications, and creating and deploying surveys.
- Maintain physical and electronic records, including updating the nomination/registration portal according to standard operating procedures.
- Provide administrative support such as creating purchase requisitions, tracking purchase orders, processing payment requests, and assisting with sub-award and consultant agreement documentation.
- Other projects, as assigned.
- 1 year of experience in an office setting preferred.
- Typically requires 0-2 years of programs and administrative support experience.
- Strong computer skills including use of databases, survey software, word processing software, Microsoft Excel, SharePoint, and Google (docs, sheets, forms, etc.).
- Demonstrated ability to manage large amounts of information.
- Proven organizational skills; ability to work independently as well as a team, take initiative, meet deadlines, prioritize tasks, and solve problems.
- Strong oral and written communication skills; demonstrated professionalism in written correspondence (applicants must submit a cover letter).
- Experience with Deltek CostPoint preferred.
- Experience with technical platforms including learning management systems such as Canvas and/or content management systems such as Drupal preferred.
- Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
- Prior experience in a non- governmental organization (NGO) preferred.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.