Responsible for the development and management of consistent online platforms for the advancement of the national peer-to-peer event fundraising programs (Walk for Wishes, Kids for Wish Kids, etc.) and independent chapter peer-to-peer events, to increase participation, engagement and fundraising.
Areas of Responsibility:
- Collaborates with the National Events & Brand Campaigns team to develop, manage, and grow national & local peer-to-peer fundraising events.
- Assists with the design and development of coordinated and consistent online fundraising platforms via online tools including Blackbaud’s Luminate Online & TeamRaiser.
- Assists Director of National Events & Brand Campaigns and Manager II, Digital Program & Event with strategies for acquiring new event participants and activating more online fundraisers.
- Supports Manager II with the set-up of local event sites. Provides materials and training to support the implementation of the individual sites.
- Serves as a resource to Make-A-Wish national and chapter staff to ensure a clear understanding of websites and associated fundraising tools.
- Creates fundraising training manuals, conducts training sessions, and builds training modules.
- Provides technical support to chapters on all online fundraising platform for national priority events and independent chapter peer-to-peer events.
- Runs TeamRaiser queries and reports, including campaign and appeal performance, chapter donor lists, constituent information and history, year over year comparisons, etc.
- Participates in industry-specific trainings to have a full understanding of best practices and technical workings of TeamRaiser platform.
- Continually reviews individual chapter event sites to ensure they are working properly and adhere to Make-A-Wish program standards.
- Reviews vendor’s work that includes components of Make-A-Wish and helps facilitate end-user acceptance.
- Reviews vendor’s work that includes components of Make-A-Wish and helps facilitate end-user acceptance.
- Performs other job related duties, as assigned.
Educational Background:
Bachelor’s degree in Marketing, Communication, or related field required.
Skills/Experience:
Knowledge and Abilities:
- Demonstrated experience and success in online fundraising site development, training and support.
- Exhibits exceptional customer service skills; ability to work professionally with external partners, chapters, and all levels of staff.
- Detail oriented with strong organizational skills and the ability to handle multiple projects and deadline pressures.
- Possess strong verbal and written communication skills.
- Ability to lead, influence and negotiate.
Qualifications:
- Minimum of 2 - 3 years experience managing online fundraising events and/ or campaigns.
- Strong computer skills required, specifically in Microsoft Office applications.
- Prior experience working with Luminate Online/ TeamRaiser preferred.
- Prior experience working in a non-profit organization desired.
Additional Information:
Working Conditions:
- Work in an office environment.
- Some travel may be required.
- May require work outside a traditional Monday – Friday work week, and outside normal business hours.
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 30 2017
Active Until:
Dec 30 2017
Hiring Organization:
Make-A-Wish America
industry:
Nonprofit