*Country location to be determined based on response.
PURPOSE OF POSITION:
Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.
KEY RESPONSIBILITIES:
Ensure program planning is informed by technical standards and operational viability:
- Contribute to planning of sector requirements for people, funding and supplies.
Establish, lead, resource and staff Operations unit to meet response needs:
- Lead team/individual development and provide direction and support as needed to enable effective performance.
Conduct response operational planning to ensure effective coordination and timely delivery of response activities:
- Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.
Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:
- Monitor results against sector plans and address identified issues.
Oversee development and implementation of operations reporting systems to support timely and accurate reporting:
- Establish and implement internal reporting system in coordination with DME.
Ensure implementation of response operations according to safety standards with support from the Security function:
- Organise security assessments for all field operations that inform a security plan.
Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:
- Ensure previous sectors learning from Global Learning Facilitator are reviewed.
Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:
- Ensure Ops submit clear and timely budgets and funds requests to Finance.
Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:
- Establish operation team protocols where sector and geographic leads identify and report where external actors are delaying/preventing implementation.
KNOWLEDGE,SKILLS & ABILITIES:
Required:
- A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.
Preferred:
- Understanding of the international humanitarian system, particularly the systems, structures and key actors.