Position Title: STAY FLY Program Lead Case Manager
Reports To: Alameda County Law & STAY Programs Manager
Location: Alameda County
Status: Full-time, non-exempt
About Fresh Lifelines for Youth
Fresh Lifelines for Youth (FLY) is an award-winning nonprofit working to break the cycle of juvenile violence, crime, and incarceration. In twenty years of this work, FLY has supported tens of thousands of young people impacted by the justice system. FLY is at a critical juncture in our evolution: adding to a long history of success providing impactful intervention and prevention programs for young people, we understand that the pipeline-to-prison is a series of systems, structures and practices that suppress the ability of young people of color and other marginalized young people to thrive. We’ve set an audacious goal to do something about it: by 2030, through partnering with young people, communities, and systems, FLY will contribute to the fight for equity and justice by taking concrete steps to dismantle California’s pipeline to prison, equip 30,000 juvenile-justice and at-risk youth to transform their lives, and strengthen services for marginalized youth in California and beyond. More info at: www.flyprogram.org.
STAY FLY Program Summary: The STAY FLY Program builds agency and self-advocacy in young adults to decrease justice system involvement and successfully transition back into their communities.
Program Components:
- Law-Related Education Workshops. Interactive legal education curriculum, including weekly two-hour sessions and key experiential components that provide:
- Self-awareness: Participants will be able to recognize and take ownership of underlying emotions and identify constructive ways to react and integrate them into their lives.
- Social awareness: Participants will develop the knowledge and capacities to display empathy and sensitivity and build relationships with individuals who are different than them.
- Critical problem solving: Participants will be able to weigh and apply evidence when addressing problems and challenges in a thoughtful manner.
- Self-advocacy: Participants will be able to view themselves in the context of larger systems and take action on behalf of themselves, peers, and larger community.
- Case Management and Coaching. Case Management begins at the referral process through the Probation Department and continues in the community for a minimum length of 6 months in STAY FLY programming. The Case Manager continues to build on the skills built in the law-related education workshops as they coach the young adult to practice the skills in the community.
- System Collaboration. Participate in community meetings with system partners and collaborate with individual system players.
- Pro-Social Activities. Activities for young adults to build pro-social engagement skills in their communities.
Position Summary:
The STAY FLY Program Lead Case Manager offers structured support and guidance to justice system-impacted transitional-age youth (TAY) between the ages of 18-25 in Alameda County. In addition to facilitating legal education workshops, case managers work with young adults to set goals around education, employment, and building life skills in order to prevent future system-involvement. The Lead Case Manager is additionally responsible for leading the coordination and execution of pro-social and civic engagement events for clients, as well as engaging in community meetings and events that serve FLY’s youth population.
The ideal candidate is passionate about social and racial justice, youth development, and youth voice to transform the systems that impact our most marginalized youth. They will have experience building meaningful and impactful relationships with TAY, facilitating curriculum rooted in critical consciousness, and managing collaborative projects to create change. The candidate will have a connection to the Alameda County community and will be familiar with community based organizations. They will be confident in their ability to deliver high quality services for justice system-impacted young adults. The candidate will have a proven ability to engage, motivate, and inspire others to action.
Position Responsibilities:
Case Management and Coaching for Program Participants
· Provide case management and coaching for 2-3 hours per month depending on the program phase for a caseload of up to 15 young adults.
· Develop individualized development plans to support young adults in building social emotional and self sufficiency skills to achieve goals around education, employment, decreased justice system involvement etc.
· Respond to young adult crises and basic needs supports utilizing community services and resources
· Support young adults with systems navigation by attending education meetings, court hearings, preparing court reports, and engaging in community partner meetings.
· Document all client interactions including case notes and case management progress into internal tracking database, Efforts to Outcomes (ETO), and maintain thorough case management paperwork in client file.
· Compile relevant data and complete grant reports for program funding sources related to client successes, highlights, and/or challenges.
Facilitate Law-Related Education Workshops
· Lead the coordination and facilitation of weekly law workshops and maintain positive relationships with young adults participating in workshops
· Maintain stakeholder relationships associated with workshops (i.e. probation officers, community providers etc) in collaboration with the Programs Manager.
· Administer program-specific evaluations and surveys at the beginning and end of workshop cycles.
· Incorporate strategies for recruiting young adults for case management into weekly workshop facilitation.
· Provide additional resources to young adults who participate in the workshops, but may not be eligible for case management services.
· Monitor weekly attendance and generate ETO attendance reports as needed.
· Lead curriculum training sessions for staff and volunteer facilitators as needed.
Engage in Community Meetings and Events
· Participate and engage in community events and meetings to understand the needs of the community in which the clients live.
· Attend and actively participate in regular community and systems meetings as needed.
· Maintain positive relationships with community and system providers, including superior court judges, probation officers, community-based organizations etc.
· Lead external presentations about STAY FLY and represent the agency at community meetings as needed.
Event Planning and Execution
· Plan and execute group events for young adults who participate in the STAY FLY program via the caseload or workshops in collaboration with the Law and STAY FLY Programs Coordinator.
· Provide updates to young adults on caseload about upcoming events and collaborate with the program team to ensure attendance at group events.
· Provide and coordinate transportation for clients to and from activities and events.
· Coordinate with other FLY program staff and the Career Pathways Navigator (CPN) for cross-program event collaboration opportunities.
Other duties as assigned and needed.
Note: Many FLY events and activities occur during evenings and weekends and require flexibility in staff schedules. Some travel between counties will be required.
Applicant Strengths & Experience
The ideal candidate will have a deep commitment to social, racial, and economic justice with experience in case management and a passion for youth development and youth voice to transform the systems that impact our most marginalized youth.
- Experience and Education: A minimum of three years’ experience working with underserved or disadvantaged young adults is required with a deep knowledge on how to build relationships with justice system-impacted young adults to support them in developing their sense of agency. Direct service case management or coaching experience is required. A Bachelor’s degree in a related field is preferred.
- Facilitation and Workshop Management: Ability to effectively facilitate law workshops rooted in critical consciousness with FLY young adults and actively engage young adults during each lesson.
- Resource Management: Utilizes strategic time and financial management to concentrate efforts on FLY priorities through efficient systems, processes and tools.
- Data-Driven Programming: Able to take excellent case notes and log hours/activities with young adults during coaching sessions and input them into ETO (Efforts to Outcomes) Database in a regular and timely fashion. Understands how data informs programmatic changes and allows FLY to track program effectiveness.
- Systems Change Advocacy: Past experience with systems change advocacy preferred.
Position Competencies
- External Relationship Building: Invests in and builds strong, trusted, and ongoing relationships with external partners.
- Cultural Responsivity: Demonstrates the values of diversity and inclusion; fosters environments that facilitate more diverse and inclusive spaces.
- Strategic Decision Making: Effectively structures and facilitates strategic decision-making processes; responsibly makes informed decisions to improve organizational health and impact.
- Emotional Intelligence: Demonstrates self-awareness and ability to manage one’s own emotions, as well as the ability to recognize the emotions of others and respond with empathy.
Compensation
This position is a full-time, non-exempt role at a rate of $26.05/hourly with differential pay options based on language/advanced degree. Our Total Rewards Package also includes the following:
- Healthcare and/or 403(b) stipend
- Mileage reimbursement
- 10+ PTO days per year plus 12 holiday days; FLY also provides 3-4 additional "rejuvenation days off" twice per year in July and December (these days off are above and beyond your accrued PTO hours)
- 8 hours of civic engagement hours
- Annual professional development goal stipend with a portion eligible toward health/wellness needs
- Employee Assistance Program (paid for by FLY)
- Flexible work schedules and occasional remote work days
At FLY we have adopted a no-negotiation policy. This policy is less about not allowing for negotiation, but more about our commitment to equity. Our commitment to equity is ensuring that the offers that we make to each member of our staff is the very best offer that we have.
At Fresh Lifelines for Youth, we are committed to hiring top talent. As such, FLY will be implementing a temporary policy offering all new hires a one time signing bonus. All full-time hires will receive $1,500.00 which will be paid in their first paycheck. This amount will be prorated accordingly for part-time hires. This does not apply to seasonal or contract positions. Nor would it apply to internal lateral moves or promotions. This policy will be effective 9/15 through 6/3/22.
How to apply
Please visit our website www.flyprogram.org and apply under our "careers" page. You will need to include a letter of interest or cover letter and your resume
Our Commitment To Diversity, Equity, And Inclusion
At FLY, we embrace a diversity of identities, beliefs, thoughts, and experiences. We commit to creating an organizational culture of equity and inclusion to serve our youth and communities better. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age, race, color, religion, sex/gender, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. We strongly encourage women; people of color, people who identify as part of the lesbian, gay, bisexual, transgender, and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply. Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at (408) 263-2630 or [email protected]
COVID-19 Vaccination
At FLY, we are committed to the safety of our employees, clients, and all others who enter our workplace. While COVID-19 poses a threat to the health and well-being of all individuals, vaccinations can significantly reduce that threat and help protect our workplace as well as our community. As such, FLY would like to make clear that the COVID-19 vaccination is a condition of employment.
However, FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. However, this must be approved through FLY’s compliance department. If approved, employee’s will be subject to weekly COVID-19 testing and must wear masks/PPE at all times.
Additionally, FLY will allow accommodations for unvaccinated employees to perform their essential job functions so long as it does not impose either a direct threat to the health and safety of the workplace and employees; or an undue hardship on the organization.
If either of the two conditions above are not met, and the employee cannot receive the vaccine, employment may be terminated.
If you have additional questions, please contact us at (408) 263-2630 or email [email protected]