The American Heart Association (AHA) has an excellent opportunity for an Administrative Associate in Tulsa, OK. Performs complex administrative support and technical program assistance work. Work involves disseminating information, maintaining filing systems, and performing internal administrative support work. Responsibilities may include training others. Works under general supervision with moderate latitude for the use of initiative and independent judgment.
Areas of Responsibility:
- Prepares, interprets, and disseminates information concerning organizational programs and procedures.
- Customer service – engaging with donors via phone and in-person to answer questions, address administrative problems and thank them for their contributions
- Volunteer Recruitment and management – maintain a list of volunteers committed to serving our organization and coordinate their time in the office or at events to serve
- Event logistics – Assist with all event logistics throughout the year
- Prepares, edits, and distributes correspondence, reports, studies, forms, and documents.
- Participates in the planning and execution of programs.
- Develops, coordinates, and maintains record keeping and filing systems for their area of responsibility.
- Responds to inquiries regarding rules, regulations, policies, and procedures.
- Coordinates meetings, conferences, and seminars.
- May coordinate work between organizational units.
- May assist in compiling and analyzing data, making calculations, and preparing reports.
- May research, compose, design, or edit organizational publications such as brochures, forms, and manuals as requested.
- May train others.
- May oversee the work of others.
- Performs related work as assigned.
Skills/Experience:
- Minimum of 2 years’ experience in office practices and administrative, supporting multiple staff members
- Communicating with others to effectively carry out essential job functions
- Establishing and maintaining effective working relationships with all levels in the organization, as well as external stakeholders
- Effectively managing multiple priorities involving multiple customers
- Meeting management and event management including set-up, outlook invitations, copies, catering, logistics and meeting minutes
- Experience in travel planning and expense entry/management
- Handling confidential and sensitive information with tact and discretion
- Excellent knowledge of MS Office products is preferred. Outlook, Word, Excel and PowerPoint intermediate experience required. (MS Office Skills are subject to testing.
- Managing volunteers, volunteer stakeholder groups and distribution lists
- Knowledge of business letter writing format, style, and protocol
- Maintaining and organizing large amounts of data with precise attention to detail
- Applying quantitative/numeric/math skills to perform basic calculations such as averages, percentages, and ratios
- Conducting basic research, including gathering and assimilating information pertinent to assignments
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 6 2019
Active Until:
Dec 6 2019
Hiring Organization:
American Heart Association | American Stroke Association
industry:
Nonprofit