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Systems Engineer

This job is no longer available

Washington, D.C., USA
Full-time

NPR is seeking a Systems Engineer for its IT Infrastructure team who will contribute to the design, administration, and support of all existing and new server infrastructure.

Areas of Responsibility: 
  • Manage all systems supported by the Infrastructure team by performing enterprise storage management, server builds, patch management, virtual machine management, virus scanning, etc.
  • Recommend and implement changes to the overall systems through following an institutionalized change management process
  • Act as an escalation point on critical issues for various internal technology groups
  • Create and maintain metrics to measure response time and availability for systems
  • Respond to critical system issues on a 24x7 basis
  • Keep management up to date about any issues and escalating in a timely manner
  • Document processes, procedures, instructions, and training materials for users and IT colleagues
  • Work closely with the Security Engineers to ensure that systems are secure and in compliance with all policies
  • Analyze and document business and IT process workflow, and make recommendations where improvements can be made
  • Pursue expansion of knowledge of and skills in current and emerging information technology
Skills/Experience: 
  • At least 3 years of experience supporting, maintaining, troubleshooting, and administering systems in a Datacenter Environment
  • Working knowledge of Windows Servers (2012+) is required
  • Experience in Microsoft technologies such as Active Directory, IIS, SQL, DFS, and WSUS
  • Experience with networking technologies, such as DHCP, DNS, BIND, NPS, etc.
  • Experience supporting Microsoft Exchange or Office 365
  • Experience supporting VMWare ESXI or Microsoft Hyper-V
  • Basic knowledge of Citrix load balancing technologies
  • Strong written and verbal communication skills
  • Ability to operate in high pressure environment and successfully handle multiple

Priorities

  • Experience creating detailed systems documentation
  • Strong written and verbal communication skills
  • Experience working in a team-oriented, collaborative environment
  • Ability to participate in an on-call rotation.

PREFERRED SKILLS

  • Knowledge of Cloud Computing (AWS or Azure)
  • Knowledge of Any 2 Factor Authentication Application preferably Okta
  • Knowledge of Microsoft System Center Suite, including SCCM, SCOM, etc
  • Knowledge of Linux
  • Knowledge of Configuration Management Tools like Puppet, Chef, or Ansible
  • Knowledge of Scripting with Python, Powershell, and Javascript
  • Knowledge of Enterprise Storage Systems (Preferably IBM XIV or V5000)
  • Knowledge of Enterprise Backup and Recovery Tools like Commvault
  • Relevant industry certifications related to VMWare or Microsoft

Organization Info

National Public Radio, Inc.

Overview
Headquarters: 
Washington, DC, United States
Founded: 
1971
About Us
Mission: 

NPR's mission is to work in partnership with member stations to create a more informed public-one challenged and invigorated by a deeper understanding and appreciation of events, ideas and cultures. To accomplish our mission, NPR produces, acquires and distributes programming that meets the highest standards of public service in journalism and cultural expression. Our vision is to serve the public as the leading provider of high quality news, information and cultural programming worldwide.

Listing Stats

Post Date: 
Nov 2 2019
Active Until: 
Dec 2 2019
Hiring Organization: 
National Public Radio, Inc.
industry: 
Nonprofit