Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
We are a national, nonprofit organization and the nation's leading domestic hunger-relief charity. Located in the heart of downtown Chicago, our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
Provides day-to-day management of Feeding America’s donor stewardship program. The Manager is responsible for developing content and supporting stewardship opportunities for fund and food donor and partner audiences. The Manager also serves as a writer for communication department, manages production of key organizational reporting publications, and supports the communication needs of food and fundraisers to help achieve Feeding America’s goals.
- In partnership with the Director of Communication and Stewardship, supports the development of donor stewardship strategies; creates or facilitates the production of deliverables according to Feeding America’s donor recognition guidelines for the stewardship of all donors and partners; creates and supports opportunities for donor engagement across Corporate Partnerships, Major Gifts, Foundations, Food Sourcing teams. Serves as the liaison to provide communication support for all fundraisers and food donation teams.
- Develops content for donor and partner audiences, including writing and managing the production of key organizational materials including the Feeding America Annual Report, four quarterly Impact Reports and a variety of fundraising materials. Provides communication support to Development Team relationship managers by writing and delivering timely, relevant content to support Marketing and Communication campaigns, news and events.
- Manage revisions to the Feeding America Master Case for Support. Responsible for supporting the writing, editing and review of materials; coordinating updates with subject matter experts and fundraising consultants; and ensuring integration of organizational messaging and accuracy of data, and training for Development relationship managers.
- Writes and/or edits Feeding America general content as assigned. Supports the Director of Communication and Donor Stewardship with executive communication, including letters and talking points for donor audiences as needed.
- Provides oversight and annual management of partner recognition pages on FeedingAmerica.org. Works with the Digital Marketing Team to implement partner giving level changes.
- Works closely with fundraising consultants and graphic designers to ensure consistent messaging, and editorial and visual brand standards across all Feeding America deliverables.
- Supports disaster response by providing updates and recognizing donor activation during disasters.
- 5+ years of professional writing and project management experience, preferably in a non-profit or academic environment
Foundational Requirements
- Committed to organizational mission of ending hunger.
- Diversity, Equity and Inclusion – Committed to a workplace that values different backgrounds and life experiences and allows everyone to bring their authentic self to work. Builds equity into structures, systems and processes for our employees and the communities we serve.
Required Leadership Competencies
- Collaborates Internally and Externally – Ability to collaborate across a variety of internal departments as well as partner and engage with a wide range of external stakeholders.
- Manages for Results – Works to apply a variety of project management techniques to advance communication goals and coordinate between senior executives and external organizations.
- Communicates Effectively – Ability to commutive with a wide variety of internal and external stakeholders through both written materials, presentations and conferences.
- Leverages Functional Expertise – Ability to leverage strong functional knowledge to create content for donor and partner audiences.
- Translates Strategy to Operational Goals – Ability to take defined strategies and develop communication plans to advance our efforts and initiatives.
Required Technical Competencies and Experience
- Exceptional writing, editing and proofreading skills; excellent oral & written communication skills, specifically for interacting with donor communities and senior management. Knowledge and understanding of AP Style.
- Ability to manage multiple projects and deadlines.
- Personal leadership skills and the ability to work autonomously and as part of a team; strong project management skills and a customer service focus, solutions-oriented thinking.
- Proficient in MS Office. Adobe Creative Suite a plus.