Membership Director

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YMCA of the USA
Sewickley, PA, USA
Full-time

Definition of Leading a Sales Team"run a sales team, set direction, set goals and make sure the sales team accomplishes goals"

Directs all aspects of membership for the branch including recruitment of new members, retention of existing members and supervision of assigned staff. Develops, plans and implements new procedures and methods to achieve strategic goals.

Areas of Responsibility: 
  • Oversee the recruitment, interviews, hiring, supervision, and evaluation of highly motivated and productive membership development team. Provide support to staff as necessary. Ensure individual and staff awareness and understanding of YMCA programs and services, policies and procedures, and customer service and sales skills. Conduct staff meetings and trainings.
  • Develop and implement annual membership growth and retention goals and objectives that include monthly and weekly action plans. Responsible for supervision and management of department budget.
  • Identify and target specific markets and plan and implement member recruitment campaigns and promotions accordingly.
  • Establish positive, result-oriented relationships with area businesses, corporations, and organizations.
Educational Background: 
A Bachelor’s degree with an emphasis on marketing, public relations, or business administration/business management preferred not required (transferrable skills, experience and/or performance will be considered in lieu of degree)
Skills/Experience: 
  • Minimum three years’ experience leading a sales team
  • Strong sales background
  • Excellent verbal and written communication skills
  • Requires conscientious and cooperative teamwork work style
  • Accurate handling of details
  • Proficiency in Microsoft Word, Excel, Outlook, Google and Social Media as well as the ability to become proficient in Daxko
  • Ability to multi-task and work in a face-paced environment
  • People-oriented, warm friendly and easy-going communication style
  • Strong customer service skills
  • Ability to work independently
  • Comfortable with public speaking and conducting presentations
Compensation/Benefits: 

Salary: $38,198.00 - $57,298.00

How to Apply: 

https://www.ymca.net/career-opportunities/details/39916

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Aug 12 2019
Active Until: 
Sep 12 2019
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit