FHI 360 designs and implements academic, professional, cultural, and youth exchange programs for students and emerging leaders around the world. The AE E-Teacher Program offers online courses that support English language acquisition for non-native teachers of TESOL (Teaching English to Speakers of Other Languages), non-native speakers in a variety of other professional fields, and youth. This project is funded by the U.S. Department of State, Bureau of Educational and Cultural Affairs, Office of English Language Programs (ECA/A/L). We are seeking a Program Officer II to support program operations and collaborate with ECA/A/L to design and manage a social media strategy.
The Program Officer II reports to the Project Manager and supports program planning and administration as well as providing technical assistance and support.
- Develops program calendars and workplans;
- Supports the implementation of sub-awards and other agreements;
- Develops tracking systems for sub-awards, consulting agreements, deliverables schedules, payment schedules, etc.
- Collects information to prepare and submit quarterly accruals;
- Assists the project manager in developing forecasts and monitoring pipelines;
- Documents standard operating procedures;
- Assists with proposals and managing Embassy-funded grants, as needed.
- Serves as the liaison for internal units such as finance, contracts, etc.
- Coordinates with ECA/A/L and social media consultants to develop strategies for targeted social media campaigns;
- Recommends social media tools to effectively disseminate information about programs, resources and opportunities;
- Develops plans to assign consultants to develop social media posts and to monitor social media pages;
- Coordinates the approval of work of social media consultants developing social media posts;
- Provides backup for management of technical platforms and technical support;
- Other duties, as assigned.
- 5-8 years’ experience with program management, US Government rules and regulations.
- Articulate and professional and able to communicate in a clear, positive fashion with a variety of stakeholders;
- Familiarity with social media platforms, including those commonly used overseas.
- Strong computer skills including use of databases, survey software, word processing software, Microsoft Excel, SharePoint, and Google (docs, sheets, forms, etc.).
- Working knowledge of systems for financial transaction processing and reporting, such as Deltek Costpoint and IBM CER.
- Demonstrated attention to detail in the management of information and data.
- Ability to work independently as well as in a team environment, take initiative, meet deadlines, solve problems and adapt to changing priorities.
Desired Skills:
- Working knowledge of design and management of SharePoint sites.
- Familiarity with systems design.
- Experience with Drupal or a similar content management system, or other website management platform.
- Experience working overseas as an English Language Fellow or PeaceCorps Volunteer, or other study/work abroad experience.
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