Performs and provides administrative, programmatic and logistical support duties. Prepares documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting/referring/assisting others, mail distribution, and photocopying. Collects and verifies data, summarizes and reconciles information. Coordinates and maintains records management. Serves as a primary resource for assistance in the department
- Assists program staff with requests from regional and country offices and other staff members.
- Coordinates technical visits, travel authorizations, expense reports, and contract agreements to support implementation of country programs.
- Maintains databases, web pages, and data integrity and security according to quality standards and company policy.
- Performs day-to–day routines independently with own initiative.
- Prepares documents, reports and briefing materials for consultants, staff and clients.
- Coordinates division of workload among other administrative/support staff.
- Assists in the orientation/training of new administrative/support staff.
- Performs entry level technical program related tasks.
- Ensures documentation and reports are tracked regularly and adhere to country and regional standards.
- Performs other related duties as assigned.
Problem Solving & Impact:
- Works on problems that are routine in nature and are standard procedures and policies.
- Works independently and within a team on special non-recurring and ongoing projects/programs.
- Exercises judgment within defined practices and policies to perform duties.
- Decisions made generally affect own job or specific functional area.
Supervision Given/Received:
- Has no supervisory responsibility.
- Uses independent judgment to determine work flow and priorities.
- Receives instructions on new assignments.
- Typically reports to a Manager.
- Associate’s Degree or its International Equivalent
- Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
- Typically requires 0-2 years of programs and administrative support experience.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
- Prior experience in a non- governmental organization (NGO) preferred.
Qualifications:
- One year of relevant experience required; Administrative office experience preferred
- Interest and experience in health communication helpful
- Excellent organizational skills and superior attention to small details
- Strong oral and written communication abilities
- Strong interpersonal skills with the ability to work effectively with a wide range of individuals
- Proficiency with MS Office suite
Typical Physical Demands:
- Typical office environment.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5-50 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.
Travel Requirements:
- 10%-25%
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.