The Development Coordinator works on a variety of activities in support of The Nature Conservancy in Maine’s fundraising and donor stewardship activities. They are primarily responsible for recording gifts and pledges in the database, ensuring accuracy and donor intent, sending thank you letters, and tracking against a variety of metrics and goals. Additionally, they manage annual thank you call programs that help us celebrate and connect with our donors and engage staff and trustees in donor stewardship. Finally, they provide general administrative support to the Director of Development and assist with other fundraising projects as needed.
The Development Coordinator works with colleagues within the chapter and across the organization to ensure gifts and pledges are accurately recorded to reflect donor intent and promptly acknowledged. They process donations, pledges and in-kind gifts for the Maine chapter, and they revise and send acknowledgment letters, pledge reminders, and internal forms. The Development Coordinator is responsible for ensuring all gifts have documentation and file that in the donor record. They review grant award documentation to ensure appropriate approvals before gift acceptance. They are responsible for updating electronic donor records in the Conservancy’s fundraising database and will extract and analyze fundraising progress reports for development staff. They also facilitate the pledge review and fulfillment process in partnership with the finance manager. They assist the Director of Development in entering donor interactions into the database, scheduling meetings, and filing expense reports, along with other tasks as needed. The Development Coordinator runs the annual donor thank you call programs to steward our planned giving and monthly supporters. This position works with trustees and other chapter staff to recruit callers and provide training, scripts, and tracking of the thank you call programs.
RESPONSIBILITIES AND SCOPE
- Responsible for processing contributions, sending acknowledgements/pledge reminders, and managing/filing gift documentation.
- Manages coding of all gifts, pledges, and non-marketing financial transactions generated by the Chapter to ensure compliance with donor intent and FASB rules.
- Creates and maintains financial management and project reports for Director of Development.
- Tracks matching gifts and pledges to ensure accuracy and proper fund disbursement.
- Reviews grant agreements and award letters for legal compliance and risk avoidance; communicates to development team and finance manager.
- Responsible for preparing and revising donor correspondence, such as pledge reminders and thank yous.
- Ensures all donor correspondence and pledge/gift forms are compliant to Conservancy standards.
- Works with finance manager to ensure an internal audit with no findings for development.
- Provides administrative support to Director of Development and other fundraising staff by updating donor records and other data entry needs, processing donor contact material, making travel arrangements, fielding phone calls from donors, setting up meetings, filing expense reports, and additional administrative tasks as needed.
- Coordinates annual donor thank you call programs to Legacy Club (planned giving) and monthly donors, supporting trustees and chapter staff while providing exemplary donor stewardship.
- Assist with other development team efforts, including event prep, large mailings, and annual planning.
- Assists with other departmental projects as assigned.
- Experience in business writing, editing and proofreading.
- Experience managing diverse activities to meet deadlines
- Experience working and communicating with a wide range of people.
- Experience in organizational skills and attention to detail required.
- Experience analyzing information for the purpose of preparing reports, coordinating projects, and solving problems.
DESIRED QUALIFICATIONS
- Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
- Database skills, including managing data and tracking prospects.
- Willingness & ability to develop and apply computer & research skills on an ongoing basis.
- Solid knowledge of word processing, data entry and spreadsheet software, with ability to use mail merges and some advanced functions.
- Basic understanding of fundraising principles & practices in a non-profit environment.
- Impeccable discretion and ability to maintain confidentiality.