Donation Receipt and Processing
- Responsible for copying, acknowledgement, logging and mailing of deposits to our donation processing vendor or National office for all events, general donations, memorials, grants, etc.
- Coordination of Chapter acknowledgement process for gifts received at the chapter including tribute/memorial donations. Notify appropriate staff of all gifts of $100 or more
- Update donor database with returned mail/address changes/donor requests
- Monthly reconciliation of vendor deposit reports, work with Donor Services to solve any discrepancies and file with Chapter Finance lead
Chapter Website & Database Maintenance
- Become certified Personify CRM and Team Approach Donor Database user
- Support input and maintenance of data quality Manage the donor database, including:
- Gift processing, reporting, acknowledgement and chart of accounts management
- Researching and following up donor inquiries
- Matching gift processing and follow-up
- Synchronizing peer to peer donor site with the constituent database
- Oversee matching gifts program and non-special event on-line giving efforts
Logistical support for the Walk to End Alzheimer’s (WEA), The Longest Day (TLD) & other chapter special events
- Become "Super User" for the Convio fundraising database. Update content for multiple websites including the Walk to End Alzheimer’s and additional websites as needed.
- Serve as the primary customer service liaison to address staff and participant questions/concerns for special event websites functionality and/or online fundraising.
- Provide basic administrative support for Development team, including:
- Assisting with office and telephone coverage when necessary
- Performing routine clerical functions, such as copying, typing and filing
- Creating merged mailing lists and email lists
- Ordering materials and working with vendors
- Preparing documents for meetings
- Taking and distributing meeting agendas and minutes
- Deliver specialized functions to the Corporate Initiatives and Special Events teams by:
- Monitoring sponsor payment and pledges
- Tracking sponsor benefits for events
- Supporting the various volunteer Committees with materials
- Conducting online research regarding donor inquires and concerns
- Placing welcome calls to new registrants
- Updating/monitoring Raiser’s Edge, Convio, Image Silo and Sphere
- Coordinate implementation of events, including:
- Assisting in the preparation of event materials, reports, forms and correspondence
- Providing logistical help with events, including preparing packets and marketing pieces
- Updating websites in collaboration with our Communications team
- Preparing written collateral in collaboration with our Communications team
- Overseeing logistics, registration and set-up
- Working with select sponsors
- Arranging food and beverage services
- Overseeing volunteer participation
- Performing other diverse duties as assigned
Educational Background:
Bachelor’s Degree preferred or equivalent experience in fundraising
Skills/Experience:
- Small office environment. Accessible and smoke free
- 37.5 hour work week. Typical hours: 9:00am - 5:00pm with ½ hour lunch
- Occasional weekend and evening hours required
Minimum Requirements:
- Two years’ experience with fundraising software, preferably Raiser’s Edge, and donor database applications; desktop publishing and online giving software (i.e., Convio & Sphere)
- Two years of experience as an administrative assistant, secretary, office manager or similar position.
- Proficiency with Microsoft Office, including Word, Excel and PowerPoint. Experience with digital platforms or software programs such as Publisher or InDesign a plus.
- Proficiency with email, calendar and contacts using Google Chrome
- Proficiency with constituent database management programs. Accurate data entry skills
- Accurate proofreading skills
- Must be able to communicate effectively with people of diverse backgrounds and ages
- Excellent telephone and in person customer service skills
- Strong organizational skills and attention to detail
- Commitment to the mission of the Alzheimer’s Association
Key Professional Attributes
- Superior self-management skills, as independent initiative and ability to collaborate are essential
- Deadline driven, incorporating effective planning and time management strategies that support collaborative delivery of results
- Highly collaborative and team focused, as much of the delivery of results requires influencing other without "reporting -authority"
- Effective verbal and written communication skills, reflecting an understanding of the appropriate use of communication technologies and an appreciation that each audience requires its own approach
- Effective supervision skills with the ability to recognize and correct performance
Job Function:
Organization Info
Listing Stats
Post Date:
Oct 12 2018
Active Until:
Nov 12 2018
Hiring Organization:
Alzheimer's Association
industry:
Nonprofit