Department: Development
Classification: Full Time- Exempt
The Donor Relations Manager (DRM) supports the Development team in the implementation of a comprehensive giving program with a primary focus on the identification, cultivation, solicitation and stewardship of individual prospects and donors, who have the capacity to make major donations to the Center for Youth Wellness. The DRM will also help drive department-wide projects such as events, annual appeals, and data management. The DRM reports to the Associate Director, Individual Giving (ADIG) and will work closely with the Development Manager (DM) to support the team in meeting ambitious annual fundraising targets.
Under the direction of the Associate Director, Individual Giving, key responsibilities, include:
- an active schedule of individual donor solicitations, cultivation visits, events, and stewardship activities.
- and prioritizing individual donor prospects.
- Contributing to an annual giving program to increase and sustain individual giving.
- Co-creating annual giving campaigns that reach new audiences and increase both donors and dollars raised annually.
- Contributing to the implementation of a comprehensive stewardship plan for all CYW donors with a view to retaining donors and increasing their giving year over year.
- Working with the Development team to enhance the donor experience.
- acilitating relationships between potential and current donors and members of the CYW’s staff, Board, and volunteers.
- an active current body of knowledge pertaining to a growing constituency of current and prospective donors and volunteers.
- Working with the Marketing and Communications team and DM to communicate consistently with CYW’s stakeholders.
- Managing donor cultivation events and salons with a view to strategically engaging high capacity individuals and growing our donor community.
- In partnership with DM, managing administration of Salesforce database and integration with related applications, including data entry and customized solutions to ensure maximum operational efficiency of the department
- Working with the DM and Development team to identify systems improvements.
- Managing individual giving fundraising activity in Salesforce, producing activity reports and analysis for Senior Leadership and board.
- Experience with funder relationship management and with experience balancing nuanced relationship building with systematized moves management.
- Excellent written and verbal communication skills, as well as training and presentation skills.
- Strategic thinking and strong work ethic.
- Minimum 3 to 5 years related experience, including development, research and database administration.
- Familiarity with development information systems, including data, imports/exports; experience with Salesforce database.
- Experience collaborating with finance departments and program staff to ensure deliverables are met according to funder expectations.
- Ability to work independently exercising judgment within broadly defined practices and policies.
- Track record of being a strong team member who defines needs, designs solutions and brings about required results.
CYW offers a salary and benefits package commensurate with experience and skills. CYW is an equal opportunity employer and encourages candidates of all backgrounds to apply.