ReStore Director

Fostering Support with Partners in the Community

• Develop a plan for soliciting contributions and winning support of potential suppliers and donors by targeting annual growth to meet long-term financial projections.
• Manage the Restore budges and support the budget and operational decisions with documented financial analysis to include: profit margins, sales per square foot in total, last year to current year sales comparisons, cost per donation pickup, ROI of marketing expenses to sales, expenses as a percentage of sales, and inventory management.
• Ensure the executive director is regularly informed on the status of the ReStores with particular attention paid to problem areas, project status and extraordinary events
• Draft brochures and other materials describing the advantages of ReStore contributions.
• Represent the program with potential materials donors.
• Use the ReStore developed Power Point Briefing to solicit contributions.
• Identify and initiate opportunities to reduce expenses and create increased operational efficiencies.
• Provides sustained network development to expand the scope of Habitat ReStore activities and develop long-term, collaborative relationships with community based trade/business groups, churches, donors and others to secure donations and raise awareness of local affiliate mission in the community.

Develop and Implement Policies and Procedures

• Identify policies that should be drafted and recommend modifications to existing policies.
• Oversee the development of necessary policies and procedures for store operations, sales, salvage, material acquisition, etc.
• Develop and maintain policies and procedures relating to the daily operation of the ReStore.
• Responsible for operations management, including consistent, safe and positive development of associates and assets in order to provide a high quality donor to customer experience.

Manage ReStore Operations

• Oversee all retail operations and ensure consistent, smooth and efficient operations.
• Responsible for driving donations, sales and profits of the Habitat ReStore to further the affiliate’s mission and working with various internal and external resources to promote the Habitat ReStore and Habitat for Humanity.
• Provide training resources to the Store Assistant Manager in order for them to direct store operations in the absence of the Director.
• Supervise maintenance of facility and equipment.
• Supervise ReStore staff, volunteers and conduct performance reviews.
• Responsible for the volunteer recruitment, training and appreciation.
• Management of retail staff and volunteers to provide a high level of customer service.
• Orient staff and volunteers to the mission of HFH and the ReStore’s role and responsibility.
• Ensure adequate training to staff and volunteers.
• Spend weekly time on the sales floor
• Monitor expenses within budgeting constraints
• Enhance the organization’s culture by reinforcing core values and fostering a positive work environment.
• Provide training resources to the Store Assistant Manager in order for them to direct store operations in the absence of the manager.

Ensure Accountability to Funding Sources and Board of Directors

• Oversee preparation of monthly financial reports for Executive Director and Board of Directors.
• Develop work plans and assignments to meet commitments made to various agencies.
• Prepare program/progress reports on a timely basis.
• Prepare monthly general reports and financial expenditure reports.
• Respond to audits and funding agencies.
• Prepare annual budget for the Habitat ReStore

Marketing and Community Relations

• Market the ReStore through the media in an appropriate and cost-conscious manner.
• Represent program through personal contacts and public speaking engagements.
• Network with other Habitat ReStores.
• Develop and maintain an ongoing relationship with corporate donors, contractors, and community service organizations for gifts in kind.
• Coordinate the development and expansion of a comprehensive advertising and marketing program for the Habitat ReStore.
• Raise the profile of the Habitat ReStore in our community.