This position will manage all services and operations at the Merrillville Health Center, including supervising all health center staff.
- Monitors the quality of medical care and compliance with agency standards and guidelines, policies and procedures.
- Manages overall performance of one or more Planned Parenthood of Indiana and Kentucky health centers, including achievement of goals related to patient numbers, productivity standards, and health center donations.
- Manages health center budget. Assists Regional Director with development of budget.
- Responsible for health center performance including the display of teamwork, quality of new hires and turnover ratio.
- Hires, trains, supervises, and terminates health center staff, contract employees and volunteers.
- Participates in the recruiting process by managing applicant flow and providing HR with feedback on interviewed applicants in a timely manner.
- Submits accurate and timely payroll, including time card adjustments.
- Manages staffing to include finding replacements, reassigning staff to other sites as workflow necessitates, and ensuring staff are cross-trained.
- Prepares disciplinary and performance improvement documents independently and provides indicated management follow-up.
- Maintains knowledge of Planned Parenthood of Indiana and Kentucky policies, governing values and strategic plan.
- Develops and fosters community relationships through participation in community groups, presentation of education programs, working with local media.
- Performs direct patient care duties as part of everyday responsibilities. Including performing laboratory testing (Hct, urine dipstick, PTs, B/P, wt, blood drawing), specimen handling and processing, reporting and follow-up of Pap smears, blood work, GC, CTT, herpes testing, and other diagnostic tests as indicated without supervision.
- Conducts QA audits, develops corrective action plans as necessary, and advises QRM on progress of deficiencies.
- Completes and makes corrections to maintain accuracy of all reports and forms, including timesheets, monthly summaries, supply requisitioning, etc.
- Maintains control over health center funds and other assets including petty cash, ordering and inventory.
- Conducts inventory counts and reconciles errors as necessary.
- Maintains medical records system and ensures the appropriate safeguarding of documentation.
- Maintains and sends all employee documentation to HR for placement in the employee’s personnel file.
- Disseminates information to health center staff through regular meetings and other means.
- Maintains all facilities and equipment through the landlord and other service representatives.
- Ensures completion of day sheets on a daily basis.
- Requires a high school diploma, with 2-4 years of experience and appropriate training in the health care field or a related area.
- Management experience preferred.
- Experience with standard business equipment and software programs preferred, including electronic practice management and health record systems.
Planned Parenthood of Indiana and Kentucky is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.