Under general supervision, the Operations Manager manages the daily operations of the Oregon & SW Washington Division Office. The position provides administrative support to the Division overall, the Executive Director and the team to ensure effective operations in achievement with identified goals and objectives, including revenue generation and volunteer management. Responsible for supporting annual Heart Walk and Worksite Wellness Summit campaigns, managing logistics, databases, volunteer recruitment and coordination and other duties, as assigned.
Areas of Responsibility:
- Campaign Coordination : Coordinates and implements the logistics and administration of all phases of the Heart Walk & Worksite Wellness Summit including the recruitment and management of volunteers, vendors and participants; detailed project management; customer service; administrative and logistics coordination; data management; website and email campaign management. Provides on-site event support and coordination. Ensures that Affiliate policies are carried out and goals are achieved in a timely, effective manner.
- Financial Operations : Serves as the Division’s lead Affiliate Accounting Liaison: the primary staff person completing income and expense processing for the division. Maintains all financial information in accordance with the policies of the American Heart Association.
- Division Administrative Management : Manages the daily operations of the division in support of achieving the goals and objectives of the division, affiliate and association.
- Office and Facilities Operations : Ensures that standards for safety and operational effectiveness are consistently met for the Division.
- Customer and Volunteer Relations :Ensures the integrity and accuracy of donor, volunteer, partner and financial information by managing databases. Performs accurate and complete data entry. Formats and produces reports. Serves as Power User for office providing advice, guidance and training to other staff as needed.
Skills/Experience:
- 2-3 years demonstrated work experience in managing, coordinating and supporting complex office operations and projects in a high performing team environment with personal accountability for quality and results.
- 2-3 years demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines with proactive communication, thorough planning and execution and allocating/providing resources, additional support or training.
- Highly effective interpersonal and communication skills. Ability to consistently maintain a professional, calm and friendly manner in creating positive customer experiences externally and internally.
- Proven problem-solving skills with the ability to identify potential issues that may impact organizational productivity and/or compliance and address proactively and timely.
- Effective project management skills in a dynamic environment with multiple stakeholders.
- Experience in positively managing change including anticipating and championing organizational change, creating contingency plans, proactively considering short-term and long-term impact.
- Demonstrated experience maintaining appropriate discretion in managing confidential information.
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 20 2018
Active Until:
Sep 20 2018
Hiring Organization:
American Heart Association | American Stroke Association
industry:
Nonprofit