The Project Manager (PM) is responsible for planning and executing project activities that support improvement to business processes, teams and functions. The PM provides leadership to the Business Operations and Legal project team and also partners with cross-functional teams to ensure the project delivers the expected scope and is completed with quality, predictability, and transparency. This individual should possess strong business knowledge, strategy and systems acumen, with a preference for exposure to entities with complex, global operations.
Project Management
- Plan and manage activities required for project success
- Provide transparency into project health
- Provide tactical and team leadership throughout project
- Oversee development and approval of all project deliverables (charter, requirements, detailed design, test plan, etc.)
- Ensure execution of all activities to achieve the defined scope and schedule within the approved budget (financial and people), and in coordination with other planned and in-progress work efforts
- Enable sponsors to be effective decision makers, leaders, and change agents
- Anticipate, document and provide visibility to project risks and issues, and define potential mitigations and resolutions as well as decisions needed to minimize impact to project success
- Incorporate lessons learned in project closeout, and transition work as needed for sustainability
Change Management
- Define change and change management approach, including identification of interdependencies with other planned work efforts
- Compare actual performance with planned performance and implement appropriate corrective action if needed
Communication and Leadership
- Effectively convene and communicate with project team members, stakeholders, senior leadership, and sponsor(s), including status reporting, risk and issue management, and decision making
- Facilitate meetings and deliver audience-appropriate communication as needed throughout the project
- Establish and maintain strong relationships with team members, customers, stakeholders, and sponsors
Consultation and Analysis
- Participate in the functional and business impact analysis of solution options
- Document and facilitate trade-off analysis where required to achieve project objectives and manage or mitigate risk
Project Management Practice
- Apply internal and external project management best practices in support of quality, consistency, and effectiveness (e.g., PMI, Agile, Waterfall, etc.)
Financial Responsibility:
- May have limited financial responsibility as directed by the Delegation of Authority
Internal & External Contacts
- The Project Manager interacts with internal and external partners consistently, often requiring coordination between functions or organizations. May manage the work of vendors to complete project objectives. Relationship management is as critical to the success of this role as is the management of the activities needed to complete tasks and projects. Must be able to manage relationships in a matrixed environment and tailor communication and engagement as appropriate to the audience and situation. Must earn the trust and confidence of colleagues in order to establish the influence necessary for success in this role.
- Business Knowledge - Understands the business benefits of the project and the linkage between project/program goals and organizational strategy and drivers.
- Experienced in formal project management and change management methodologies (Agile, Waterfall, etc.) for successful project delivery across the full project lifecycle, including estimating effort and managing scope, requirements, quality, time, risks and communications.
- Competent in Microsoft Office Suite and other project management tools.
- Confident in applying time, budget, and cost estimation techniques.
- Fluent in decision and concept framing techniques.
- Adept in oral and written communication techniques, channels and applications.
Desired Skills and Abilities
- Adaptability
- Cultural and political sensitivity
- Facilitation and presentation skills
- Leadership
- Motivational methods
- Negotiation
- Prioritization and time management
- Complex problem solving involving navigation of various constraints and analysis of data, stakeholder input, and other information.
- Project plan development, management, and execution
- Quality assurance and quality control
- “Right sizing” of project management approach
- Risk identification, mitigation and management
- Stakeholder management
- Teambuilding
Experience
- 5+ years of experience managing a variety of projects, or comparable relevant business management experience. Project Management Professional (PMP) certification a plus.