IT Security Program Coordinator

Relationship Management:

• Develops and maintains productive working relationships with members of the Information Security team, other IT teams and other functional, support and partner organizations (i.e. NetHope and other NGOs).

Project Planning Support:

• Partners with Information Security Managers to design and create resource plan and performance measurements for Information Security programs and services.
• Updates program documentation, action plans and schedules.
• Maintains the action plans and other registers.
• Describes issues that need to be considered and works with managers to create Statement of Work (SOW) documents for small, simple Information Security projects.

Vendor Performance:

• Analyzes and tracks program information in order to evaluate service provider performance.
• Creates invoices for approval and payment.
• Provides an issue escalation path and works directly with vendors and managers to resolve vendor performance disputes.

Budget:

• Analyzes information and partners with Information Security Managers to estimate costs associated with a program or a service, including physical, financial and human capital costs.
• Analyzes program information, which will be used to jointly develop, with Information Security managers, accounting, budgeting, and charging model(s) for Information Security services.
• Monitors and controls the actual cost of a program or service versus the budget.
• Provide budget information to Information Security Managers.
• Monitors and analyzes program costs and data.

Communications:

• Provides input into communications plan and ensures that it is being implemented.