Under general supervision, coordinates activities and provides administrative, logistics and clerical support to ensure the effective operations of the Operations and Heart Walk departments. Responsibilities include managing various databases, maintaining and updating information and producing a variety of routine and special reports as assigned. Position is housed in the Oakland office with responsibilities for participating in overall office coordination to ensure excellent service to internal and external customers.
Areas of Responsibility:
- Provides a wide variety of skilled administrative and clerical support to Greater Bay Area Heart Walk and Operations teams, ensuring all office functions run efficiently. Ensures a high quality of service is provided to all staff and volunteers.
- Creates and maintains Luminate database information for Greater Bay Area Heart Walk; may include managing the Company Pyramid, updating the website, entering and confirming sponsorships, entering donations and matching gifts, resetting participant passwords, updating participant fields.
- Acts as a point of contact for Greater Bay Area Heart Walk participants who have questions about the website, passwords, donations, etc. Responds to email and phone inquiries within 24-48 hours.
- Assists in the planning and execution of work projects to ensure timely completion and achievement of agreed upon goals.
- Assists in the planning and implementation of the Bay Area Heart Walks. Leads the planning of the Heart Walk Awards Party and other events as assigned.
- Creates, maintains and makes updates to the Bay Area Heart Walk website. Ensures website is always up-to-date
- Processes Bay Area Heart Walk invoices for payment and manages income reconciliation and researching discrepancies.
- Prepares Luminate reports as needed by the Vice President and team members.
- Performs other duties as assigned.
Skills/Experience:
- Advanced knowledge of database management including Excel.
- Advanced knowledge of Microsoft Windows Programs (i.e., Word, Outlook) and basic graphic software (e.g., PowerPoint and Publisher, etc.)
- Office administration skills, including general clerical skills (e.g., emailing, word processing, copying, telephone etiquette and operation).
- Effective written communication skills, including skill in proof reading for grammar and spelling, and ability to write proposals and professional correspondence.
- Effective interpersonal skills and ability to maintain a professional but friendly manner in all dealings with staff, volunteers and potential sponsors; ability to work in a team environment with other staff is especially important.
- Ability to keep all work-related information confidential as necessary.
Job Function:
Organization Info
Listing Stats
Post Date:
Jun 3 2018
Active Until:
Jul 4 2018
Hiring Organization:
American Heart Association | American Stroke Association
industry:
Nonprofit