The Director of Data Services understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to realize a return on its data strategy. This position manages the design and enhancement of the data and technical architecture of the Business Intelligence and Data Warehouse environments, sets the strategy for the overall data pipeline, and ensures data operations are secure and efficient. The Director of Data Services is a key role in the execution of the overall Data Strategy as set forth by the VP of Architecture and Data Management.
Areas of Responsibility:
- Direct the strategy and design of data and technical architecture of enterprise-wide Business Intelligence Solutions including Business Objects universes.
- Resource and Demand Management for multiple resource teams including ETL Development, Database Engineering, Database Administration, and Data Warehouse Development.
- Generate BI strategy and execute the overall Data Strategy via management of the Enterprise Business Intelligence Suite, currently Business Objects 4.2.
- Manage client relationships, communications; work closely with Global Headquarters business leads, and regions regarding Business Intelligence Solutions needs.
- Ensure that business process changes are integrated into code and reports.
- Design robust, sustainable architecture that supports requirements and provides for expansion.
- Design high volume data loads, and security, storage and performance strategies and implementations.
- Manage documentation and operational processes for Business Intelligence and Data Warehousing.
- Review individual and team performance, maintaining overall departmental performance management goals, and directing changes as necessary.
- Manage selection of hardware, storage, and software products for Business Objects, ETL, Data Development, Data Warehousing and other Business Intelligence products.
- Serve as subject matter expert for determining escalation strategy involving both internal and external support teams depending on the type and severity of the problem.
- Research existing and new features of data and BI tools to develop recommended implementation strategies and techniques along with assessing the performance and capacity requirements of the reporting technologies.
- Ensure proper design reviews and guidance is performed for all Data and BI projects across the enterprise.
- Provide consultation to others in analyzing and resolving difficult problems involving any part of BI or Data applications.
Educational Background:
Bachelor’s degree in Computer Science or Computer Information Systems, or equivalent combination of experience and education
Skills/Experience:
- 8+ years designing and managing data solutions (marts, warehouses, databases) utilized in corporate reporting or analytics.
- 5+ years combination of Oracle PL/SQL and Microsoft Transact-SQL scripting and performance tuning.
- 5+ years of solid Business Objects administration, advanced report writing, and universe design/development experience.
- 5+ years of progressive management experience across the data warehousing and business intelligence disciplines
- 2+ years of solid ETL experience in major toolset such as SSIS, Oracle Data Integrator, Informatica, PL/SQL or Transact SQL.Demonstrates Information Technology Competencies
- Business insight - Applies knowledge of business and the marketplace to advance the organization’s goals.
- Decision quality - Makes good and timely decisions that keep the organization moving forward.
- Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Optimizes work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Ensures accountability - Holds self and others accountable to meet commitments
- Collaborates - Builds partnerships and working collaboratively with others to meet shared objectives.
- Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity.
Other Skills:
- Advanced knowledge of data mart or data warehouse design strategies.
- Strong technical, analytic, and problem-solving skills including dimensional data modeling.
- Strong leadership skills, including planning and organization.
- Ability to work well under pressure and work on multiple tasks simultaneously.
- Must be strong self-starter able to work independently under limited supervision.
- Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Prior experience in supporting reporting platform against a CRM environment such as Siebel or Salesforce preferred.
- Ability to work independently and cooperatively within a team working under time constraints, and to develop and implement a test plan.
- Requires skill in completing program and system documentation, good oral and written communication skills, and excellent time management skills
Specialized Knowledge:
- Advanced knowledge of PL/SQL, Transact-SQL, data modeling, physical database design, administration, analytics and performance tuning
- Advanced Excel knowledge is required.
- Advanced Business Objects or other Business Intelligence reporting tool required.
- Siebel, Salesforce, Lawson and Netsuite knowledge a strong plus.
Compensation/Benefits:
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.
Additional Information:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 28 2017
Active Until:
Sep 28 2017
Hiring Organization:
American Cancer Society
industry:
Nonprofit