Back to top

SalesForce Administrator

This job is no longer available

St Paul, MN, USA

SalesForce Administrator

College Possible National Office in St. Paul, MN/Remote


About College Possible

College Possible is a growing nonprofit coaching students from low-income backgrounds to and through college to break the cycle of poverty and empower the next generation of leaders. Our model has earned national recognition: the inaugural Evergreen National Education Award recognized our leadership in increasing access to and success in college for students from low-income backgrounds. It also earns top-of-field results: a Harvard study found that the program more than doubles a student's chance of enrolling in a four-year college, and our students are four times more likely to become college graduates than their low-income peers. College Possible has a budget of $25 million, more than 140 full-time employees and more than 270 AmeriCorps and VISTA service members. During the 2020-21 school year, we will reach an estimated 20,000 students in 49 states, at more than 90 partner high schools and at nearly 600 colleges.

College Possible is committed to diversity, equity and inclusion, and seeks to build a diverse workforce to create impact in partnership with the communities we serve. We welcome a diverse pool of qualified applicants. For each of its positions, College Possible is mindful about what best serves our students, and seeks to hire staff with relevant experience, skills and aptitude, and a commitment to the power of education. To learn more: Diversity and Inclusion Plan.

Headquartered in Saint Paul, MN, College Possible also operates in Philadelphia, PA; Chicago, IL; Milwaukee, WI; Omaha, NE; Portland, OR; Seattle, WA and Austin, TX; and has Catalyze partnerships in MN, IA, MD, TN, NY, CA, and OH.

To learn more, visit

Areas of Responsibility: 

Your Role as Salesforce Administrator


The Salesforce Administrator is responsible for the overall operational and administrative success of application administration, and the building of sustainable systems to help College Possible succeed in its goals.


  • Manage user administration tasks, including access management, permission sets, roles assignments, uploads, data backups, etc. (500+ users)
  • Lead Research, Design and Innovation (RDI) and Program teams general Salesforce support efforts including issue identification and issue resolution/escalation
  • Assist with ad hoc reporting requests and optimize user experience related to reports and dashboards
  • Work with the RDI team on maintaining data quality through ongoing data analysis, record maintenance, and other related tasks, and identify and implement process improvements that contribute to improved data quality
  • Provide thought leadership and guidance concerning custom objects and advanced functionality, based on strategic initiatives and project roadmap and engage in discussions relating to new functionality, system solutions or other broadly scoped initiatives
  • Collaborate with RDI and Program teams and make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures
  • Evaluate, recommend and implement third party solutions and app exchange packages based on business request or project needs
  • Identify and evaluate new features and functionality related to Winter, Spring and Summer release management providing recommendations for process improvements
  • Identify and evaluate new features and functionality related to the full utilization of the application in support of strategic plans
  • Engage with and manage consultants when outside expertise is needed
  • Other duties as requested and/or determined



Educational Background: 
Bachelor's degree


  • Bachelor's degree or equivalent required
  • A minimum of 2 years experience with Salesforce required with the following skills and certification(s) viewed as beneficial:
    • Salesforce Administration and development experience with
    • Salesforce Certified Administrator certification
    • Salesforce Certified Advanced Administrator certification
    • Knowledge of Sales, Service, and Analytics Clouds (Einstein) and the Non Profit Starter Pack (NPSP)
  • Must be willing and able to continue to develop Salesforce knowledge and skills, including pursuing Salesforce certifications where necessary
  • Previous experience working directly with service providers and/or practitioners preferred, with prior experience in a non-profit and/or post-secondary education setting beneficial
  • Strong written and verbal communication skills and the ability to work with a variety of stakeholders
  • Excellent critical thinking, organizational, analytical, and planning skills with good attention to detail
  • Highly self-motivated and directed with the ability to juggle different tasks and effectively balance priorities


Physical Requirements:

  • Ability to lift up to 15 pounds when needed
  • Office environment with limited travel
  • Ability to stand and/or sit for a minimum of 7 hours a day


What We Offer


In addition to joining a committed, diverse, values-based organization, we offer:

  • An opportunity for you to have a tremendous impact both internally and in the broader country
  • A competitive salary commensurate with experience
  • Excellent benefits including complete health, dental, life, short-term and long-term insurance
  • 401(k) retirement plan
  • Encouraged sustainability through a generous paid time off program


To Join Our Growing College Possible Team

Please apply at: Include a resume and cover letter.




How to Apply: 

To Join Our Growing College Possible Team

PLEASE APPLY DIRECTLY AT: Include a resume and cover letter.

Organization Info

College Possible

St Paul, MN, USA
About Us

Our mission is to close the degree divide and make college possible for students from low-income backgrounds through an intensive curriculum of coaching and support.


Near-peer coaching: College Possible is 
a proud AmeriCorps organization, powered by talented and idealistic AmeriCorps and VISTA members who serve as near-peer coaches to high school or college students.

Research-based curriculum: We realize that the path to and through college is complex. Our curriculum encompasses topics such as finding a best-fit college, academic preparation, financial planning and personal development.

Peer support network: We build a community of support among College Possible students to serve as an additional source of encouragement for one another.

Commitment to college success: The goal of helping students earn a college degree drives all that we do.

Connect With Us

Listing Stats

Post Date: 
Sep 29 2021
Active Until: 
Oct 29 2021
Hiring Organization: 
College Possible