Literacy Trust’s is looking for a smart, organized and entrepreneurial team member to oversee our day-to-day operations and help build strong systems to support growth, talent management and organization culture. The Director of Talent, Culture and Operations will work closely with fellow team members and play an integral part in helping us grow smoothly and happily. This position will be the first point of contact for diverse people-related inquiries and issues, and a vital resource for the team. The Director will create and implement strategies and initiatives that benefit our team members, enhance the culture and are aligned with the overall organization goals.
Talent Management and Culture
- Develop goals and strategies for the selection, development and retention of team members
- Manage talent acquisition, overseeing recruiting and onboarding processes
- Manage talent development, including performance management, training and professional development, career progression and diversity initiatives
- Manage human resources, including HR services, payroll, and time off policies/tracking
- Manage culture activities, including events and team meetings
- Evaluate and implement systems and processes to support the execution of initiatives
Operations
- Support Executive Director in all budget, finance, and compliance related work
- Oversee all programmatic operations; including but not limited to, ordering, tracking and accounts payable for all program materials, credit tracking, ASPDP Courses, etc.
- Track school partnership contracts and ensure all invoices are paid
- Manage relationships with business related external vendors
- Ensure monthly staff expense reports and reimbursements are submitted, audited for accuracy and processed
- Oversee organization’s Accounts Receivable in QuickBooks, working with finance auditors when necessary
- Demonstrate an ability to manage time effectively, balance multiple competing priorities at once while remaining adaptable, flexible, and positive despite navigating challenges
- Take on special projects as needed and work towards creating new systems that will positively impact the organization
Leadership
- Oversees organization’s progress to organization wide goals and make’s recommendations for action plans if progress is not on track
- Acts as key member of the leadership team
- Manages special projects for the Executive Director
- Bachelor’s degree or higher in business administration/human resources, or another relevant discipline
- At least 3 - 5 years of management experience with full-time staff
- Leadership experience with a proven track record of success meeting and setting ambitious goals
- Solid proficiency and experience in all HR process: selection & employment, employee relations, compensation, benefits administration, employment law, workers compensation and talent management
- Experience in non-profit management and
- Passion for developing employees and creating an engaging team culture
- Strong team leader, manager, coach, and relationship builder
- Structured and organized – act as a multitasker when necessary
- Excellent computer skills, including MS Office, familiarity with Google Docs and Salesforce
- Deep belief in our mission
- US Citizenship or Permanent Resident Status
Literacy Trust offers a competitive salary and benefits, commensurate with experience and skills.
Literacy Trust is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.