Driven by employee and real estate growth, the Assistant Manager, Building and Residential Tenant Services is a new role at Simons Foundation and will report to the Director, Facilities & Building Operations.
The Assistant Manager, Building and Residential Tenant Services will serve as deputy to the Director, Facilities & Building Operations. They will have day-to-day responsibility for the Alabama residential building including coordination of leasing activities with the Flatiron Institute and an outsourced property management company. This person must be available to work on occasional nights, weekends and holidays for emergency situations.
They will also provide support to the Director on various real estate and facilities projects across the foundation, including new construction.
Residential Building (the Alabama) Specific Responsibilities
- Oversee all day-to-day responsibilities for leasing and operations (with outsourced vendors) of the Alabama, a 100+ unit residential building.
- Provide current and prospective Flatiron staff and visitors with exemplary customer service to attract and retain Alabama residents
- Accurately communicate the property features and guidelines to prospective staff and visitor tenants
- Monitor all leasing activity to ensure accuracy
- Assist with the preparation of annual budgets and quarterly forecasts
- Assist senior leadership with the long-term planning, policy development and general management of the Alabama.
- Help the Director manage operational services directly provided to Simons Foundation and the Flatiron Institute and indirectly to affiliates, such as Math for America and Euclidean.
- Research and stay up-to-date on NYC building laws and regulations
- Assist with cost-benefit analysis for contracted services
- Assist with response, recovery and remediation efforts to operational emergencies; provide clear and timely updates to executive staff.
- Assist the Director with project coordination
- As determined by the Director, Facilities & Building Operations, help oversee various key relationships including property management and condo owners.
- Serve as backup to the Director, Facilities & Building Operations during vacations or other leaves.
- Participate on relevant internal committees and working groups as required
- Inspire respect and trust; value and nurture diversity and inclusion; provide vision and inspiration to peers and direct reports; exhibit confidence in self and others; inspire and motivate others to perform well; effectively and positively influence actions and opinions of others; give appropriate recognition to others.
- Five to seven years of operations and/or building management experience required
- Skilled with people management responsibilities including providing timely performance feedback and light mediation
- Excellent oral and written communication skills
- Outstanding customer service skills and the ability to manage internal and external stakeholders
- Experience with budgeting
- Excellent MS Office skills, particularly in Excel.
- Strong attention to detail and the ability to proactively anticipate needs
- Proven ability to manage and lead staff in a changing environment
- Able to handle pressure effectively and manage multiple tasks/priorities
- Demonstrated ability to work effectively with a diverse staff population
- Ability to provide initiative, judgment and creativity in the resolution of complex problems.
- Ability to establish realistic and achievable priorities and to lead staff to achieve departmental goals and objectives
REQUIRED APPLICATION MATERIALS
- Please submit a resume and cover letter stating your interest in the position.
The Simons Foundation's Diversity Commitment
Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment. The Simons Foundation actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.