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Santa Clara County STAY FLY Lead Case Manager

This job is no longer available

Milpitas, CA, USA

Position Title: STAY FLY Program Lead Case Manager

Reports To: Santa Clara County Law & Reentry Programs Manager

Location: Santa Clara County

Status: Full-time, non-exempt


About Fresh Lifelines for Youth

Fresh Lifelines for Youth (FLY) is an award-winning nonprofit working to break the cycle of juvenile violence, crime, and incarceration. In twenty years of this work, FLY has supported tens of thousands of young people impacted by the justice system. FLY is at a critical juncture in our evolution: adding to a long history of success providing impactful intervention and prevention programs for young people, we understand that the pipeline-to-prison is a series of systems, structures and practices that suppress the ability of young people of color and other marginalized young people to thrive. We’ve set an audacious goal to do something about it: by 2030, through partnering with young people, communities, and systems, FLY will contribute to the fight for equity and justice by taking concrete steps to dismantle California’s pipeline to prison, equip 30,000 juvenile-justice and at-risk youth to transform their lives, and strengthen services for marginalized youth in California and beyond. More info at:



STAY FLY Program Summary: The STAY FLY Program builds agency and self-advocacy in young adults to decrease justice system involvement and successfully transition back into their communities.


Program Components: 

  • STAY FLY Workshops. Interactive legal education curriculum, including weekly two-hour sessions and key experiential components that provide:
    • Self-awareness: Participants will be able to recognize and take ownership of underlying emotions and identify constructive ways to react and integrate them into their lives.
    • Social awareness: Participants will develop the knowledge and capacities to display empathy and sensitivity and build relationships with individuals who are different than them.
    • Critical problem solving: Participants will be able to weigh and apply evidence when addressing problems and challenges in a thoughtful manner.
    • Self-advocacy: Participants will be able to view themselves in the context of larger systems and take action on behalf of themselves, peers, and larger community.
  • Case Management & Coaching. Case Management begins at the referral process through the Probation Department and continues in the community for a minimum length of 1 year in STAY FLY programming. The Case Manager continues to build on the skills built in the law workshops as they coach the young adult to practice the skills in the community. 
  • System Collaboration. FLY is the Community Based Organization (CBO) representative at the Young Adult Deferred Entry of Judgment (YADEJ) Steering Committee and any other external YADEJ meetings on an as needed basis
  • Pro-Social Activities. Activities for young adults who are re-integrating into their communities to build pro-social engagement skills.


Position Summary: 

The STAY FLY Program Lead Case Manager offers structured support and guidance to young adults ages 18-25. In addition to facilitating law workshops and helping young adults understand the rules of probation, case managers work with young adults to set goals around education, employment, and building life skills, in order to prevent recidivism. 

Areas of Responsibility: 

Position Responsibilities:


Facilitate the Law Related Education Program

·         Attend/lead mandatory curriculum training sessions, as required by Supervisor.

·         Lead the coordination and facilitation of weekly law workshops.

·         Maintain stakeholder relationships (i.e. Juvenile Hall staff, probation officers)

·         Maintain workshop environment and actively engage young adults in each lesson

·         Administer and tabulate young adult’s evaluations and surveys

·         Incorporate strategies for recruiting young adults for case management into weekly workshop facilitation

Provide ongoing 1:1 support for young adults through STAY FLY Workshops

·         Build and maintain positive relationships with young adults through all 8 workshops and provide as needed services in collaboration with the assigned probation officer. 

·          Provide additional resources and support to young adults who may not be eligible for case management services in collaboration with the probation officer. As needed.

·         Gauge young adult’s eligibility for case management via the probation’s officer recommendation to YADEJ.

 Provide ongoing case/crisis management for caseload

·         Case manager holds a caseload of up to 15 youth per fiscal year. 

·         Meet with each young adult on caseload for 2-4 hours per month depending on phase of program

·         Provide crisis management and support to clients, as needed. Client issues often include the following: depression, education, employment, family, gangs, homelessness, incarceration, substance abuse, self-esteem, suicide, and violence

·         Assist young adults with locating and receiving outside services to address identified needs

·         Court Advocacy for Young Adults who are on the current caseload

·         Provide general Programmatic and administrative support

 Engage in community meetings/events

·         Identify ways to participate and engage in community events and meetings to understand the needs of the community in which the clients live

·         Attend and actively participate in regular community meetings, MDT’s, as needed

·         Represent FLY at the YADEJ Steering Committee and other external YADEJ meetings on an as needed basis. 

·         Participate in bi-weekly court staffing meetings and review hearings, on an as needed basis.

·         Maintain relationships with YADEJ Judge, Attorneys, and POs

 Event Planning/Execution

·         Plan and execute group events for young adults who participate in the STAY FLY program via the caseload or workshops.

·         Coordinate with Law  Program staff and the Career Pathway Navigator for cross-program young adults event collaboration opportunities


Applicant Strengths & Experience

The ideal candidate will have a deep commitment to social, racial, and economic justice with experience in case management and a passion for collaborating with young people to improve our community.

  • Experience and Education: A minimum of three years’ experience working with underserved or disadvantaged young adults is required. Direct service case management experience is preferred. A Bachelor’s degree in a related field is preferred.
  • Bilingual: Our ideal candidate will be bilingual in English and Spanish. This is preferred but not required.
  • Facilitation and Workshop Management: Ability to facilitate law workshops effectively with FLY young adults and actively engage young adults in each lesson.
  • Resource Management: Utilizes strategic time and financial management to concentrate efforts on FLY priorities through efficient systems, processes and tools.
  • Data-Driven Programming: Able to take excellent case notes and log hours/activities with young adults during coaching sessions and input them into ETO (Efforts to Outcomes) Database in a regular and timely fashion. Understands how data informs programmatic changes and allows FLY to track program effectiveness.
  • Systems Change Advocacy: Past experience with systems change advocacy preferred.
  • [education & experience preference & requirements]


Position Competencies

  • External Relationship Building: Invests in and builds strong, trusted, and ongoing relationships with external partners.
  • Cultural Responsivity: Demonstrates the values of diversity and inclusion; fosters environments that facilitate more diverse and inclusive spaces.
  • Strategic Decision Making: Effectively structures and facilitates strategic decision-making processes; responsibly makes informed decisions to improve organizational health and impact.


This position is a full-time/part, non-exempt role at a rate of $26.05/hourly with differential pay options based on language/advanced degree. Our Total Rewards Package also includes the following: 

  • Healthcare and/or 403(b) stipend
  • Mileage reimbursement 
  • 10+ PTO days per year plus 12 holiday days; FLY also provides 3-4 additional "rejuvenation days off" twice per year in July and December (these days off are above and beyond your accrued PTO hours)
  • 8 hours of civic engagement hours
  • Annual professional development goal stipend with a portion eligible toward health/wellness needs 
  • Employee Assistance Program (paid for by FLY)
  • Flexible work schedules and occasional remote work days 


At FLY we have adopted a no-negotiation policy. This policy is less about not allowing for negotiation, but more about our commitment to equity. Our commitment to equity is ensuring that the offers that we make to each member of our staff is the very best offer that we have. 


At Fresh Lifelines for Youth, we are committed to hiring top talent. As such, FLY will be implementing a temporary policy offering all new hires a one time signing bonus. All full-time hires will receive $1,500.00 which will be paid in their first paycheck. This amount will be prorated accordingly for part-time hires. This does not apply to seasonal or contract positions. Nor would it apply to internal lateral moves or promotions. This policy will be effective 9/15 through 12/31/21.

How to Apply: 

Please visit our website and apply under our "careers" page. You will need to include a letter of interest or cover letter and your resume.

Additional Information: 

Our Commitment To Diversity, Equity, And Inclusion

At FLY, we embrace a diversity of identities, beliefs, thoughts, and experiences. We commit to creating an organizational culture of equity and inclusion to serve our youth and communities better. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age, race, color, religion, sex/gender, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. We strongly encourage women; people of color, people who identify as part of the lesbian, gay, bisexual, transgender, and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply.  Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at (408) 263-2630 or [email protected]


COVID-19 Vaccination

At FLY, we are committed to the safety of our employees, clients, and all others who enter our workplace. While COVID-19 poses a threat to the health and well-being of all individuals, vaccinations can significantly reduce that threat and help protect our workplace as well as our community. As such, FLY would like to make clear that the COVID-19 vaccination is a condition of employment.

However, FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. However, this must be approved through FLY’s compliance department. If approved, employee’s will be subject to weekly COVID-19 testing and must wear masks/PPE at all times. 

Additionally, FLY will allow accommodations for unvaccinated employees to perform their essential job functions so long as it does not impose either a direct threat to the health and safety of the workplace and employees; or an undue hardship on the organization.

If either of the two conditions above are not met, and the employee cannot receive the vaccine, employment may be terminated. 

If you have additional questions, please contact us at (408) 263-2630 or email [email protected]

Organization Info

Fresh Lifelines for Youth

Milpitas, CA, USA
51-200 employees
About Us

FLY’s mission is to prevent juvenile crime and incarceration through legal education, leadership training, and one-on-one mentoring. In our work, we are accountable, dedicated, respectful, equitable and just, loving, innovative, hopeful, and youth-centered.


Law, Leadership, CAFA Mentor, Middle School, Reentry, Career Pathways Navigator, STAY FLY, Systems Change Work, Youth Advisory Council, Speech Committee

Connect With Us

Listing Stats

Post Date: 
Feb 4 2022
Active Until: 
Mar 4 2022
Hiring Organization: 
Fresh Lifelines for Youth