The Teen Development Director oversees one of the Y’s core areas of focus: Youth Development. Oversight includes program development, marketing and delivery, budget development and monitoring, staff development and supervision, financial development, facility management, and membership growth and retention. This position will promote a culture of developing core values, curiosity, spirit and educational opportunities for teens in the communities the Y serves. The incumbent will create an enriching and safe environment for teens by ensuring adherence to policies, procedures and program standards established by the YMCA of Greater Syracuse. The incumbent will assist the Y in its goal to strengthen our community and promote positive changes in the areas of Youth Development, Healthy Living and Social Responsibility.
Areas of Responsibility:
Program Development, Promotion and Member Retention
- Create, design, and implement a comprehensive teen development program for teen’s ages 13 through 18 years old. Explore and develop new programs and ideas to further serve the teens in our community.
- Develop ‘Teen University’ curriculum and hire qualified staff to conduct classes or manage club activities.
- Evaluate and measure current program offerings to determine their effectiveness in serving the teens in the community. Current Programs may include: Youth & Government, Community Service projects, Leaders Club, Afterschool Tween Club, Teen Center, Lego Robotics, and Leaders in Training and Counselors in Training Programs, Home Alone, and Adventures in Babysitting.
- Oversee and administer all components for College for Kids, Tech Camp, Culinary Camp, and STEM Camp.
- Foster relationships with local schools, universities, businesses and other community teen and education programs to enhance the development of the teen programs.
- Seeks opportunities for grant writing that supports teen programming.
- Maintain program areas and equipment to ensure that the facility and programs are operating at the highest level of safety, that programs comply with YMCA standards, and all regulatory requirements are followed and met. Coordinates and schedules equipment maintenance and repairs.
- Promote Membership growth and retention to meet YMCA goals, through promotions, member engagement, sales and marketing activities and providing outstanding customer service to new and existing members and guests.
- Monitor and evaluate the effectiveness of and participation of teens in programs.
- Compile program statistics and provides data and reports as required for assigned programs.
- Develop and maintains effective working relationships within the staff, members, and volunteers.
- Assess the inclusion of the Y’s mission, values and safety guidelines in all program areas. Understand and consistently administer the branch and association policies and procedures.
- Other duties as assigned by Supervisor.
Staff Development and Supervision
- Develops and implements a comprehensive staff development plan in the areas of responsibility.
- Recruits, hires, trains, supervises, disciplines, develops, schedules and directs staff and volunteers in assigned areas, creating and fostering a staff environment that is positive, professional and member focused, ensuring excellence in member satisfaction at all times.
- Performs all supervisory and administrative duties in assigned area; ensures preparation and submission of all required reports and payroll are processed accurately and submitted on time.
- Reviews and evaluates staff performance, develops strategies to motivate staff to develop competencies that support and achieve the Association and department goals. Ensures duties, responsibilities and accountabilities of all direct reports are defined and understood. Effectively communicates to staff the standards for performance.
- Ensures high quality programs through innovative program development, evaluations, ongoing training of Staff and ensure all staff maintains their required certifications. Ensures staff complete all required trainings.
Financial Development
- Provide leadership to the Annual Campaign, by supporting the Associate Executive Director with fundraising initiatives to include staff, board, member, and community efforts.
Fiscal Management
- Develops implements, manages and controls program budgets in assigned areas. Achieves income and control expenses according to budget to insure high quality programs and standards in all assigned departments. Prepare monthly reports and analysis as required by the Associate Executive Director.
Collaborative Relationships
- Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. Develops and maintains collaborative relationships with community agencies in service deliver areas
Volunteer Development
- Assists in the recruitment and development of program volunteers. Ensure volunteers are properly trained and complete the necessary on boarding paperwork, prior to starting their volunteer work.
Association Duties
- The Teen Development Director serves as a vital and contributing member of the Y management team and supports the overall objectives of the Y. Holds monthly staff meetings, and attends all mandatory management meetings. Maintains current certifications and actively pursues training and learning opportunities and certifications relating to or required of the position. Provides staff leadership for the annual campaign. Assures own professional development. Exemplifies core values of the Y caring, honesty, respect and responsibility in all aspect of his/her job performance and relationships with others.
Educational Background:
Bachelor’s degree in recreation, child or human development, education or related field.
Skills/Experience:
Experience and Education:
- Minimum of two-year commensurate experience, in a supervisory/management position.
- Completion of YMCA program-specific certifications.
Qualifications:
- Leadership and management experience in a teen services and family support.
- Ability to articulate a vision about creating fun and educational programs for our teen members.
- Highly positive and enthusiastic management style and capable of motivating others.
- Proven competencies in administration, supervision, program development and fiscal management of department budget.
- Excellent communication (verbal and written) and interpersonal skills are critical to the success of this position.
- Must be computer proficient using Microsoft Office software programs and previous experience with database software programs.
- Demonstrates excellent planning, organization, time management, and attention to detail skills, with the ability to multi-task with minimal direction.
- Possess and demonstrate excellent member relations, customer service, decision-making, problem solving, team oriented, and creative thinking skills.
- Demonstrates leadership skills in an outgoing, friendly, assertive, professional, and mature manner.
- Demonstrates a passion for high standards and believes in the YMCA mission and that all of our programs and community initiatives fall into one or more of the following focus areas; Youth Development, Healthy Living and Social Responsibility.
- Ability to make independent decisions, and determine the appropriate course of action.
- Maintains confidentiality with regard to all confidential matters of the association.
- Ability to think both conceptually and from a task-oriented approach.
- Ability to respond respectfully and accurately to questions and/or concerns from staff, volunteers, donors, business and community contacts.
- Complies with all applicable compliance and safety regulations and directives.
- Must be able to work evenings and weekends.
- Ability to observe confidentiality
Job Function:
Organization Info
Listing Stats
Post Date:
Jan 12 2018
Active Until:
Feb 13 2018
Hiring Organization:
YMCA of the USA
industry:
Nonprofit