This position is responsible for planning, organizing, and supporting the volunteer corps associated with AARP Experience Corps’ program in the Chicago Metro area. As part of a larger program team, each Community Engagement Specialist is responsible for 100+ volunteers. The Community Engagement Specialist oversees program implementation, Team Leaders, and implementation of member trainings. S/He communicates with the schools regarding concerns, problem solving, assessments, and changes while fostering positive working relationships. Also, s/he will ensure a positive and satisfying experience for all parties involved in the AARP Experience Corps program.
- Oversees program implementation in assigned Chicago area schools
- Oversees Team Leaders in each school.
- Support implementation of member trainings.
- Coordinate additional in-service trainings to build members’ skills.
- Oversee mid-year and end-of-year reviews for members and conduct with Team Leaders.
- Document member and teacher concerns and work with Director of Academic Tutoring and Mentoring Impact to identify and implement solutions in a timely manner.
- Ensure the completion of assessments from teachers, and member satisfaction survey.
- Communicate and change in member needs at assigned schools to Director of Academic Tutoring and Mentoring Impart.
- Implement annual in-school orientations for teachers and staff at all participating schools.
- Communicate and ensure adherence to program guidelines, standards, and reporting requirements.
- Ensure timesheets and other date are accurately collected and documented in a timely manner.
- Maintain positive working relationships with schools’, principals, teachers, and members.
- Ensure a productive and satisfying experience for AARP Experience Corps members and schools.
- Participate in assigning members to schools and classrooms.
- Support schools in implementing special projects, e.g., Literacy events.
- Support schools in implementing special community outreach projects.
- Communicate regularly with Director of Academic Tutoring and Mentoring Impact about issues that could have an impact on the program’s quality and/or reputation.
- Participate in program, office, and Network team meetings.
- Perform other duties as needed to support the mission of AARP Experience Corps.
- Demonstrate Leadership Behaviors in all interactions.
- ***CANDIDATE MUST BE LOCATED IN THE CHICAGO METRO AREA***
- ***MUST SUBMIT COVER LETTER ALONG WITH RESUME***
- Minimum of 3 years of successful work experience in high-volume volunteer corps management or a related field; education field and low-income community experience preferred.
- Ability to effectively communicate orally and in writing to a diverse range of people.
- Planning and organizational skills with calm demeanor while working in a fast-paced environment.
- Ability to maintain strong working relationships with a variety of people and groups.
- Background in volunteer management, communication, conflict resolution, customer service, or working in a school environment.
- Working knowledge of a computer and database.
- This position requires a criminal background check.
- This position may require some occasional early evening outreach, estimated between 3PM-6PM
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.