Provides support for national and state campaigns, initiatives, and programs. Supports all aspects of state work, including communications, advocacy, community outreach, and member and volunteer engagement. Provides support with the coordination of programs or issue-related projects. Researches programmatic or issue-related areas and resolves, as appropriate. Utilizes a high degree of technological aptitude in support of office requirements. Performs activities directed by the Supervisor of Operations, State Director, or other assigned supervisors. Incumbent(s) in this position may perform all or a significant combination of the tasks described below depending on operational requirements, assigned location, and individual areas of expertise.
- Provides day-to-day administrative support for the State Director and designees as assigned. During periods when the SOA is absent or unavailable, monitors office activities and refers requests for action/information to appropriate personnel.
- Acts as the first point of contact in the state office for AARP members, the public, volunteers, and vendors. Answers general questions about AARP’s programs, products and services and directs members and the public to the appropriate departments as needed.
- Prepares flyers, brochures, alerts, news releases, direct mail pieces, letters, memos, presentations, and training materials with minimal directions or draft format. Prepares camera-ready materials for production, as well as coordinates schedules and delivery of materials. Creates and/or coordinates large-scale communications, editing, or printing projects such as volunteer newsletters, review of program/issue materials, or presentations.
- Answers State e-mails, phone calls and maintains the office mailroom, including coordination of state office mailings.
- Maintains project/activity work plans and calendars along with the State Office master calendar. Manages conference room reservation schedules and provides assistance to partner organizations during use of meeting space. Coordinates activities to support the various programs and events. Strong execution of logistics in support and planning of events and meetings. Serves as a resource person to staff and volunteers. Participates in team meetings, maintains records, and prepares reports.
- Assists Foundation program volunteers within the state including; Tax-Aide, Driver Safety, Retired Teacher Association.
- Orders brochures, publications, supplies, and forms from Fulfillment, as well as promotional items from Brand and third-party companies. Anticipates the need for these items at events and also maintains a supply on hand at all times.
- Demonstrates AARP Values and Leadership behaviors in all interactions.
- 2+ years of progressively responsible administrative experience; or an equivalent combination of training and experience related to the duties of the position. High degree of proficiency with MS Office Suite and general technical aptitude. Prior project management experience preferred. Occasional travel may be required.
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.