The Loyal Donor Program Manager directs one or more functional team(s) or multiple activities within a philanthropy program. The team will be responsible for providing organizational resources such as research, gift processing, stewardship, etc.
The Loyal Donor Program Manager will work towards meeting the strategic priorities and fundraising goals of the program by developing and coordinating plans and related tactics, and overseeing day-to-day tasks. S/he will manage guidelines and analyze factual information to achieve results, improve workflow, and solve problems. S/he will contribute to the development of new guidelines and report to senior leadership on functional activities. S/he reinforces consistency in the organization's policies and procedures, and provides support related to his/her relevant field(s). S/he will provide advice, recommendations, and broad training related to the functional area. The Program Manager maintains expert knowledge of the systems and resources utilized by the team; applies knowledge to managing organization support and planning communications related to the resources. S/he will manage documentation, initiate complex processes, and serve as key team member for the enhancement of systems and tools used by the team. The Program Manager works in close cooperation with any or all of the following: Conservancy staff, donors, Trustees, vendors, public agencies, financial institutions and legal and accounting professionals. S/he will lead diverse activities, analyze situations, evaluate alternatives, project outcomes, and implement solutions in order to improve effectiveness.
RESPONSIBILITIES AND SCOPE
- Accountable for strategic goals of the Loyal Donor Program.
- Act independently and in supervisor’s stead as needed, exercise independent judgment to identify and solve problems.
- Decisions may bind the organization financially or legally.
- Demonstrate sensitivity in handling confidential information.
- Develop and implement new initiatives that will ensure department and organization-wide goals and strategies are achieved.
- Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
- Financial responsibility includes assisting with the development of a budget, working within a budget, and negotiating and contracting with vendors.
- Manage and implement multiple projects, including managing budget, setting deadlines and ensuring accountability.
- May manage or participate in complex negotiations.
- May supervise one or more administrative or professional staff, responsibility includes training and professional development.
- Travel occasionally, work long and flexible hours as needed.
- Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
- Work is diversified and may not always fall under established practices and guidelines.
MINIMUM QUALIFICATIONS
- Experience managing and implementing multiple projects.
- Experience negotiating agreements.
- Experience supervising staff, interns, and/or volunteers.
- Experience with current and evolving technology in relevant field.
- Experience working with cross-functional teams.
- Experience, coursework, or other training in principles and practices in relevant field.
DESIRED QUALIFICATIONS
- Multi-lingual skills and multi-cultural or cross cultural experience are appreciated.
- Ability to manage and implement complex processes.
- Ability to work in partnership with others in a collaborative role.
- Advanced knowledge in current and evolving technology related to field of experience.
- Demonstrated ability to conceive and write creatively for various audiences.
- Knowledge of current and evolving trends in the specific field, preferably in a non-profit environment.
- Proficient in interpreting guidelines and manipulating, analyzing, and interpreting data.
- Strong organization, planning, and problem solving skills.
- Successful experience implementing strategic program goals.
- Understanding of accounting practices.