The Natural Resources Defense Council (NRDC) is one of the nation’s most effective environmental action organizations. We use law, science, and the support of some 3 million members and activists to protect human health and the environment which supports it, as well as the planet’s wildlife and wild places. Founded in 1970, NRDC staff helped write some of America’s bedrock environmental laws. Today, our staff of nearly 600 passionate environmental advocates – including lawyers, scientists, economists, policy and communications experts, the development team and others – work to protect and create environmental progress at home and abroad from offices in New York; Washington, DC; Chicago; Los Angeles; San Francisco; Bozeman, Montana; and Beijing.
NRDC seeks a Membership Staff Assistant to work with and provide administrative support to the Membership Department, as well as provide customer service to NRDC Members.
The Assistant's time would be dedicated to handling a wide range of duties that enable smooth program functioning, including:
- Respond to Membership inquiries via telephone (4 phone lines) and e-mail daily.
- Update Member records on Membership database.
- Update and maintain internal communications for the Membership department.
- Process credit card donations and assist with check donations.
- Distribute Business Reply mail for the Development and Membership departments.
- Provide support for the Director and Deputy Director of Membership
- Organize and maintain Membership Mail samples and Newsletters.
- Responsible for maintaining Membership materials and orders.
- Assist with special mailings.
- Submit bills and expenses on Great Plains.
- Other duties as assigned
- Strong customer or member services skills
- Excellent verbal, writing and interpersonal skills;
- Self-directed, with the ability to prioritize multiple projects;
- Detail oriented with excellent organizational skills;
- Prior administrative assistant experience;
- Keen interest in nature and the environment a plus
- Enthusiastic, warm attitude with a strong interest in assisting people
- Knowledge of database programs and general computer facility required (Windows Office including Word, and Excel).
- Salesforce experience a plus
NRDC is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We offer competitive salaries, excellent benefits, and a pleasant working environment. Salary is based on a nonprofit scale and commensurate with experience.