The Director, Collaborative Improvement will lead the design, coordination and execution of SSN’s “Improvement Cohorts,” wherein practitioners align on shared aims, use shared indicators and measures, and test practices to improve postsecondary outcomes for youth in NYC. The Director, Collaborative Improvement will report to the CEO and collaborate closely across the team.
Areas of Responsibility:
In collaboration with the Director, Network Strategy, lead the design and execution of “Improvement Cohorts” focused on improving postsecondary outcomes (70%)
- Coordinate the identification of the cohort’s shared aims. This includes supporting engagements with Network members to understand key barriers and opportunities to address those barriers; identifying (in partnership with the Network), synthesizing, and documenting key outcomes to focus on and programs/practices to strengthen; and coordinating decision-making processes;
- Coordinate the creation and/or refinement of shared indicators and measurement tools for practitioners to use to gauge effectiveness of their programs and progress towards the shared aim;
- Refine and/or develop tools to support cohorts of practitioners in conducting continuous improvement cycles, including analyzing and reviewing data, conducting factor analysis to identify where to focus change ideas, creating action plans, documenting the efficacy of change ideas;
- Act as lead facilitator of practitioner-facing sessions and coordinate materials and logistics, including timelines, work plans, participant outreach/engagement, agendas, and presentations;
- Provide technical assistance to members in each phase of the continuous improvement process;
- Partner with outside experts to deliver technical assistance and/or support planning and session design where needed;
- Identify areas where youth input could add valuable perspective to continuous improvement processes and partner with other SSN staff to invite youth input;
- Maintain appropriate documentation of progress of cohorts including, but not limited to, meeting notes, emerging learnings and challenges, and more;
- Manage relationships with key external partners (e.g. other intermediaries, city agencies) to support coordination, stay on top of trends and opportunities for SSN to add value, and ensure Network learnings are scaled more broadly.
Support design and implementation of additional aspects of SSN’s network engagement process (20%)
- Support design and implementation of network-wide data gathering efforts aimed at increasing our understanding of members and our/their collective assets and needs;
- Partner with the Director, Knowledge and Learning to synthesize learnings that result from continuous improvement processes and present in ways that are accessible and actionable for practitioners;
- Conduct 1:1 meetings with members as needed to build relationships and gather qualitative data and contribute to outreach/recruitment efforts for Improvement Cohorts and other Network offerings;
- Collaborate with team members to design, manage, and implement member advising and input structures.
Planning, Strategy and Leadership (10%)
- Contribute to a comprehensive Network strategy in partnership with other members of SSN’s leadership team;
- Actively contribute to SSN’s culture through modeling SSN’s core values;
- Host full team meetings as needed to reflect, plan, and make decisions.
Educational Background:
Bachelor’s Degree or equivalent experience required; MBA, MPA, or related degree preferred
At least 8 years work experience, preferably with experience implementing and administering youth programs
Skills/Experience:
The ideal candidate will be:
- Deeply familiar with the NYC education and youth development landscape, and the challenges and opportunities therein. You have robust experience working directly with youth in different contexts and are passionate about ensuring more youth workers have access to the tools and support they need to do their job more efficiently and effectively.
- Creative, intersectional thinker: opportunities to do things differently excite you. You see the connections between seemingly disparate ideas, and love connecting the dots to create new possibilities and solutions. You aren’t overwhelmed by ambiguity, and are energized by the opportunity to navigate uncharted territory.
- An expert relationship builder who develops and cultivates trusting relationships.
- Able to create inclusive spaces and processes that enable people of different roles, ages, working styles, and backgrounds to meaningfully contribute and learn.
- Demonstrated experience and expertise gathering and using data to improve youth-serving programs; experience with Continuous Improvement methodologies (e.g. PDSA cycles) and translating them into practice.
- An excellent written and verbal communicator.
- Stellar project manager, with a proven ability to create and manage complex project plans.
- A curious self starter that is excited by the challenges and opportunities for growth in a young, rapidly evolving organization, and adaptable to evolving needs and opportunities.
- A high degree of reflection and self-awareness, and an ability to build trusted relationships across lines of difference and positional power as well as to seek out and respond to perspectives different from your own.
- A highly self-motivated work style and willingness to proactively take on leadership roles within project teams and the organization.
- A learning mindset and the ability to seek out and synthesize new information.
- Committed to anti-racism, including expanding their understanding of social identity, especially race, and its impact in youth-serving organizations and society in general; and deepening and actualizing their commitment to challenging oppression.
Compensation/Benefits:
- Salary Range: 95,000 - 110,000/yr
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k
How to Apply:
Please upload a cover letter, resume, and fill out an your application via the following link: https://airtable.com/shr9zBuVmpMizv5yG
Please note the the Student Success Network limits bias initial candidate screening by following this process: https://www.glassdoor.com/employers/blog/blind-hiring-process/
We recommend completing your application by September 13, 2023.
Additional Information:
Questions can be directed to: [email protected]
Organization Info
Listing Stats
Post Date:
Aug 23 2023
Active Until:
Sep 23 2023
Hiring Organization:
Student Success Network
industry:
Nonprofit