The Senior Program Manager is responsible for the supervision & coordination of all services provided out of identified regional offices. This includes all aspects of the Alzheimer's Association's Portfolio of Common Programs & Service including support groups, community education, partnership development and more. This role will serve in both strategic and implementation roles with a focus on exponential growth of available services. Community outreach, volunteer management, and administrative responsibilities are other critical functions.
Oversee the regional growth, implementation and delivery of all Portfolio of Common Programs & Services (PCPS) activities & mission-focused outreach efforts to Chapter constituencies to include:
- Plan and supervise program aspects of the Portfolio of Common Programs & Services (PCPS) delivery through the use of staff and volunteers
- Responsible for oversight and support for regional conference content, attendees and budgets
- Develop/utilize existing curriculum, manuals and/or training resources for programs. Ensure these materials are up to date, consistent and relevant to program topics
- Ensure quantitative and qualitative measures are in place for all services
- Identify and pursue highly visible partnership and growth opportunities
- Targeted outreach to key constituencies to promote the Association, assess community needs and identify new opportunities for service delivery
- Supervise staff and cultivate leadership volunteers in support of key mission areas
Engage in Chapterwide workgroups and special projects to maximize available opportunities for increased market penetration and financial support
- Maintain working knowledge of key Association strategic initiatives and ongoing workgroups
- Collaborate with program and development staff to identify grant opportunities and ensure compliance with all reporting requirements
- Lead workgroups and special projects as designated by supervisor
Participate in community outreach, fund development and other Chapterwide project activities
- Manage leadership volunteer workgroups/committees as needed
- Assist with coordination of program related internal trainings and updates
- Assist in newsletter preparation and submit articles as requested
- All staff are required to support and participate in special events and fund development activities as requested
- All staff are expected to informally advocate for those we serve and the services offered by the Chapter
- Five years experience in human service program service delivery, preferably in aging field
- Proficiency with Microsoft Office applications including Word and Excel
- Experience in leadership with volunteers at all levels of an organization
- Prior Public Health or Voluntary Health experience is a plus
WORKING CONDITIONS:
- Normal office environment
- High volume of public contact
- Travel by car to attend meetings within Pennsylvania and by air or car to national meetings
- Evening and weekend hours may be required
- Work may be stressful during periods of high volume or tight deadlines
PHYSICAL AND MENTAL REQUIREMENTS:
- Ability to work effectively with volunteers, staff and external contact to build and maintain successful teams
- Ability to prioritize and manage multiple tasks
- Ability to anticipate, identify, organize and analyze growth opportunities and expansion of services
- Ability to communicate effectively in person, in writing and electronically to a variety of audiences
- Ability to work effectively with diverse populations
- Ability to analyze information and make timely, appropriate decisions
- Ability to work evenings and weekends as needed
- Ability to travel as needed to perform job duties
- Ability to operate designated office equipment
- High level of integrity, diplomacy and initiative
This position description in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential job functions may change when necessary.