Make-A-Wish® New Jersey (MAWNJ), granting the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy, seeks a full-time Program Services Assistant to join our team at our Monroe Township, NJ castle facility. This is a great opportunity to share in the power of a child’s wish come true, especially at one of the leading Make-A-Wish chapters in the country, as well as a tremendous opportunity to play a crucial role in our success, make an immediate impact, and experience profound job satisfaction/fulfillment.
The Program Services Assistant primary responsibilities will include coordinating the wish process through the intake of referrals, managing a caseload of wishes to be granted within a timely manner, and post-wish follow up. Additional responsibilities include intake processing of new wishes, extensive and detailed communication, both verbal and written with families, volunteers, vendors, and medical professionals; Database management utilizing both Raiser’s Edge and Salesforce; Coordination of a variety of wish types, including travel related wishes while acquiring in-kind/discounts from vendors to assist with budget management.
Requirements: Bachelor's Degree required with 1-3 years of case management experience in the nonprofit/social services sector. Bi-lingual Spanish Speaking, required . Excellent verbal and written communication skills; Possess critical thinking skills with the ability to problem solve, independently, and as part of a team. Ability to manage and prioritize multiple tasks; Proficient computer skills with knowledge of and/or previous experience working with Microsoft Office; Raiser's Edge and Salesforce experience, preferred.
If interested, please submit a cover letter with salary requirements and resume with Program Services Assistant in the subject line to jobs @wishnj.org. No phone calls please.