Program Specialist
Job Location
Muskegon, MI
General Summary
The Alzheimer's Association, Michigan Chapters provide a variety of education, information and support services to persons with dementia, their families, health care professionals, and the community. The Program Specialist is primarily responsible for supporting the Program Director via coordination and presentation of educational programs in the community, provision of support and assistance to individuals with Alzheimer's disease and their family, and overseeing the provision of caregiver or early stage support groups in the counties assigned to their geographic area (Mason, Lake Oceana, Newago, and Muskegon Counties). This Program Specialist will also work for the Greater Michigan Chapter for 15 hours a week (for a weekly total of 37.5 hours) working with their DDSSP (Dementia and Disabilities Program) (See description below). The Program Specialist also supports activities that promote the services of the chapter within our 23 county territory.
Essential Job Functions
Advancing Care and Support
- Coordinates educational activities for families, persons diagnosed with Alzheimer's and related diseases, health care professionals, community organizations and the general public.
- Assists in outreach efforts and builds working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives.
- Responds to information & referral requests using established resources and tools. Follows up as appropriate.
- Assists staff in assigned territory to ensure successful implementation of the chapter's programs and services.
- Represents the Chapter at appropriate and assigned meetings.
- Promotes opportunities for others to partner with the Alzheimer's association through recruitment of advocates and/or ambassadors, referrals to Trial Match, volunteer opportunities and other organizational initiatives.
- Works to assure timely and effective public relations and marketing of educational support services and programs in assigned service area.
- Remains knowledgeable and current in information related to Alzheimer's and related diseases as well as national, state, and local initiatives that affect the targeted population.
Volunteer Oversight and Development
- Provides recruitment, training and retention of office, education program presenter and support group facilitator volunteers.
- Oversees maintenance of program volunteer hour tracking for volunteers operating out of same regional office.
- Participates in the planning and provision of ongoing and annual volunteer recognition events.
Advocacy
- Supports advocacy efforts on both the state and federal level.
Communications
- Coordinates with Communications Director to ensure that chapter website has appropriate and timely information.
- Maintains awareness of and participation with any Social Media (i,e Facebook, Twitter) activities or initiatives as appropriate.
- Submits appropriate local stories for e-newsletter upon request.
Operational Effectiveness
- Works with staff to assure that requirements for grant-funded programs and services in the assigned territory are met.
- Ensures new community resources and related events are directed to alz.org/CRF and/or local event calendars.
- Maintains accurate records of program and event participation and other metrics.
- Manages activities within budgeted parameters.
- Works with the program team and Communications Director to ensure uniformity of materials and presentation content.
- Submits timely and accurate records and reports, newsletter articles and other information as requested.
DDSSP Program
- The Dementia and Disabilities Program (DDSSP) responsibilities include the development, coordination, implementation and evaluation of DDSSP services including but not limited to educational presentations and behavior consultation services on the west side of Michigan.
Minimum Requirements
- Bachelor's degree in health care related field: development, nursing, gerontology, social work or related.
- Experience in guidance, counseling, coaching and supporting individuals and their families.
- Commitment to the mission of the Alzheimer's Association.
- Knowledge of community resources.
- Ability to work with a wide range of people including persons with dementia, family and professional caregivers, corporate partners, foundation staff, volunteers, legislators and public policy officials.
- Strong organizational skills to plan, implement and evaluate program initiatives.
- Effective written and oral communication skills; strong public speaking skills.
- Ability to listen effectively.
- Good decision-making skills.
- Proficient in Microsoft Office products, especially Word, Excel, Power Point and Google applications; willing and able to perform all training required CRM system, Personify 360
- Experience in volunteer management and support.
- Ability to work independently.
- Presents self in a professional manner.
- Must have a valid driver's license and a willingness to use personal vehicle in the course of employment. Must show proof of automobile insurance.
This job profile in no way states or implies that these are the only duties to be performed by the jobholder. He/she will be required to follow any other instructions or perform any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary.
Send your resume and cover letter:
If apply ing by e-mail, please attach your resume and cover letter as Microsoft Word documents, or include both within the text of your e-mail message.
We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.
Follow Up Info
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