Coordinator, Workplace Operations

Requirements
Receptionist Duties (60%)

• Serve as the first point of contact at Teach For America’s national office by greeting visitors and directing them to the appropriate staff member.
• Serve as the first cultural touch point for new staff members, welcoming them to the office.
• Answer phones to the main number and direct callers to appropriate staff members.
• Maintain a clean, inviting and well-run reception area.
• Help in other areas of the facilities team, as needed.
• Take on ad-hoc projects for the administration team, as needed.
• Manage a variety of special projects as determined by the Director, Workplace Operations.

Operations Coordination (30%)

• Design, implement and maintain office systems and employ communication structures that maximize efficiency on a daily basis and in case of emergencies for all staff members based in the New York National Office.
• Manage security system and maintain security of the office, including ID/access badges.
• Lead coordination of the New York Office Emergency Management Team.
• Monitor staff requests for Administrative support and designate tasks to the Workplace team.
• Maintain and ensure accuracy of our office seating software and desk name plates.
• Proactively update the Office Management Framework (OMF),  an online presence and resource for all office managers across the country.
• Work closely with other team members in the coordination and set up of social and general office functions for all staff including high-level conferences such as Board Meetings.
• Work with the Director, Workplace Operations to create and manage systems for data organization and integrity.

Administrative Support (10%)

• Arrange travel for Workplace team members.
• Manage expense reports for Workplace team members.
• Manage payment of supplier invoices for NY and DC office operations and workplace operations team.

Prior Experience

• 1-3 years professional experience is preferred.

Work Demands

• Ability to work some evenings and weekends
• Ability to lift and move furniture for room set ups, up to 35 pounds
• Limited travel may be required (1-2 times per year)

Skills

• Excellent organization skills and attention to detail.
• Making informed and timely decisions, and using sound judgment to prioritize actions.
• Ability to work independently and effectively in a fast-paced, deadline-driven environment, and to juggle several projects at once with a spirit of flexibility and positive outlook.
• Ability to build internal and external relationships and networks in order to achieve results.
• Writing and communicating verbally in an effective and compelling manner.
• Strong and enthusiastic collaborator.
• Identifying and acting upon learning from both accomplishments and less-successful experiences by reflecting and proactively seeking feedback.
• Strong tech skills, including knowledge of Microsoft Office Suite, particularly Microsoft Outlook.
• Strong resolve to adapt and succeed in a frequently changing environment.
• Desire to be a leader in all relationships.
• Strong customer service ethic.
• Belief that operations support is critical to the success of the team.
• Exemplifies each of Teach For America's core values.

Education

• Bachelor's degree or high school diploma with experience required.

Apply Now
To be considered for this role, you must submit an online application. Please scroll down to the bottom of this page to find the link to the online application. 

About the Organization
There are more than 16 million children growing up in poverty in the U.S., and less than 10 percent of them will graduate from college. These statistics are not a reflection of our children’s potential; we know that children growing up in poverty can and do achieve at the highest levels. Rather, these statistics reflect the systemic lack of access and opportunity for children in low-income communities.

Teach For America (TFA) finds, develops, and supports an ever-expanding network of outstanding and diverse leaders committed to expanding opportunity for children in schools, school systems, and in every sector and field that shapes the context in which schools operate. Representing the diversity of America and sharing the experience of having taught successfully in our most challenging public schools, TFA corps members and alumni form a network of change agents inside and outside of education who are grounded in the tremendous potential of our most underserved children and connected to families and communities impacted by educational inequity.

Founded by Wendy Kopp in 1989, Teach For America has since expanded to 36 states and 53 regions, reaching more than 10 million students. Now 53,000 strong and growing each year, the TFA community is leading across all sectors, including as teachers, school and school system leaders, elected officials, policy and advocacy organizers, social entrepreneurs, and business and civic leaders. We support the individual and collective leadership of this network as they work hand-in-hand with students, families, and allies in the effort to realize educational equity and excellence for children across the nation.

Our Core Values and Diversity, Equity & Inclusiveness Statement
Learn more about our Core Values and our commitment to Diversity, Equity & Inclusiveness.

Benefits and Salary
Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at www.teachforamerica.org/about-us/careers/employee-benefits.

Commitment to Diversity and Equal Opportunity Employment Policy
Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff: www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.

Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.