Senior Director of Experience

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YMCA of the USA
Westborough, MA, USA
Full-time

We are looking for someone who wants to play a key role in a busy family branch! Is that you?

Under the direction of the Boroughs Family Branch Executive Director, the Senior Director of Experience has global responsibility for the experience of all of our members, program participants, guests and visitors. The director will evaluate and implement quality programs that meet the needs of the community.

Areas of Responsibility: 
  • Determine and oversee program procedures and workflow that ensure the utmost service is provided to members and volunteers.
  • Implement and supervise all programs and collaborations ensuring the highest quality and adherence to YMCA goals and standards are met for youth development, healthy living and social responsibility.
  • Supervise, coach and assess the effectiveness of direct reports (Program Directors) through the development of annual goals and objectives.
  • Develop, monitor and achieve the program budgets. Accept responsibility for the control of expenditure and the production of income in line with the approved branch budget.
  • Provide leadership and direction in the development of short and long-range plans for all departments and special events.
  • Gather, interpret and prepare data for studies, reports and recommendations.
  • Coordinate department activities with other departments and agencies.
  • Develop new programs to meet the needs of the Boroughs Branch membership and the community.
  • Provide Leadership for Public Policy including Association representative onMA state advocacy days
  • Ensure clear, concise and consistent information is communicated to members, volunteers and staff.
  • Participate in the YMCA of the USA Leadership Competency Career Development Program and obtain Multi-Team/Branch Leader certification.
  • Co-Chair the branch’s Annual Campaign and assist leadership in the successful completion of the campaign and other related special events and activities.
  • Participate as requested in Association Service Center and branch committees, cabinets, task forces.
  • Assume responsibility for the physical upkeep of the program spaces.
  • Assist in any and all branch programs and activities at the request of the branch leadership.
  • As a Branch Leader the position requires 24/7 availability to direct reports and branch director.
Educational Background: 
Bachelor's Degree with at least 3 years of experience overseeing multiple program departments.
Skills/Experience: 
  • Must be knowledgeable and have experience in YMCA standards and program guidelines.
  • A strong background in staff supervision and team building are required.
  • The successful candidate must be able to build strong relationships with the general public, members, program participants and volunteers.
  • We are looking for a dynamic leader with the ability to delegate, supervise, direct and guide operations and programs of the branch for the accomplishment of the Association's long and short term goals.
Compensation/Benefits: 

Salary: $53,000.00 - $56,000.00

How to Apply: 

https://www.ymca.net/career-opportunities/details/25717

Job Function: 
Program / Project Management

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Sep 20 2019
Active Until: 
Oct 20 2019
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit