Member Engagement Coordinator

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YMCA of the USA
Waterloo, IA, USA
Full-time

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. You will be part of starting people off in their wellness journey, assisting those in need of finding a chronic disease program to help them, sending children off to day camp for their very first time-and so much more. As the Member Engagement Coordinator, you will be working closely with our Director of Membership and Operations, as well as overseeing Expand, a new program targeting inclusivity with our Group Agencies and current members.

Areas of Responsibility: 
  • Oversees and implements Expand, our inclusive wellness program with our partnership with local Group Agencies.  Provides excellent communication and service to Project Expand participants and partners.
  • Promotes program and membership enrollment in interactions with existing and potential members. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
  • Assists and oversees our New Member Orientation processes.
  • Ensures a level of service and engagement that fosters loyalty among those we serve.
  • Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
  • Gathers relevant, valid data to make appropriate decisions.
  • Maintains regular, clear, and concise communication within area of responsibility.
  • Performs other duties as assigned. 
Educational Background: 
Bachelor's degree in related field or equivalent work experience preferred.
Skills/Experience: 
  • Previous experience working in inclusive environments with individuals with various abilities.
  • Previous supervisory experience preferred.
  • Excellent interpersonal and problem solving skills.
  • Excellent personal computer skills and experience with standard business software.
  • Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
Compensation/Benefits: 

Hourly: $12.00 - $15.00

How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=39088&...

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
May 14 2019
Active Until: 
Jun 14 2019
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit