The YMCA of the Inland Northwest has served Spokane and its surrounding communities for nearly 135 years. Its $20 million dollar budget encompasses five facility/membership operations, a thriving resident camp, two Early Learning Centers and an extensive school-age child care/summer day camp operation and a vibrant youth sports branch
Reporting to the President/CEO, the COO will have day to day responsibilities for leading our branch operations and programs. Direct reports include five Branch Executives, two Program Executives (Child Care & Youth Sports), Resident Camp Executive Director and an Association Teen Program Coordinator.
Candidates for the position should have a successful track record in the supervision of multiple branches, budget responsibility in excess of $10 million, demonstrated abilities in driving membership attraction and retention and program development and quality. In addition, there needs to be a demonstrated ability in the area of financial development and working with boards and committees.
Personal growth competencies is a requirement as this individual must be a team builder, forge relationships with the senior staff team, be a leader in creating a learning environment and also build relationships throughout the association and community. Must have the ability to share authority and demonstrate emotional intelligence. The successful candidate will have documented supervisory skills which take into account the setting of expectations, monitoring performance and empowering staff.
- Supervises all branch Executive Directors and Program Executives to assure sound operations. Provides leadership and direction to the branches by coaching executives and by providing overall direction to the branch boards and volunteers. Models relationship-building skills in all interactions with staff, volunteers, members, and the community.
- Works with Branch Executives and Association Properties Committee to assure sound facilities and preventative maintenance for the association’s physical assets.
- Works in collaboration with the Director of Development to create annual fundraising strategies and set branch and/or department goals.
- Works in collaboration with the CFO to create an annual operating and capital budget.
- Monitors monthly financial reports to assure that revenue targets are met and expenses are controlled.
- Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies, new site development, collaborations, and mergers and acquisitions.
- Develops and negotiates contracts with vendors and partners.
- Play an integral role working with CEO and volunteers in strategic plan development and implementation
- Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and works with staff groups to develop and implement programs. Fosters a climate of innovation to develop member-focused programs and leads branch staff in the planning, development and implementation of new program initiatives and activities.
- Provides reports to committees, the Board of Directors and the President/CEO.
- Provides staff leadership to assigned committees of the Board of Directors.
- Implements and oversees a program and membership evaluation system to ensure consistency with the Y’s cause and standards. Develops annual action plans based off survey results to ensure continuous improvement of the association.
- Eight or more years of professional experience in the YMCA or another nonprofit preferred.
- Knowledge and experience in all aspects of operations, including staff supervision and development, membership practices, program development and implementation, volunteerism, facility and property management and financial practices.
- Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others.
- YMCA Organizational Leader certification preferred.
Salary: $115,000.00 - $130,000.00