YMCA of Greater Charlotte
Join the YMCA of Greater Charlotte at our flagship Dowd branch!
The Senior Program Director will lead a team of directors, coordinators and front-line staff to ensure the best-in-class execution of the aquatics, sports and volunteerism departments. Reporting to the Associate Executive Director of Membership, this position is responsible for the day-to-day operation, cause-driven impact and strategic direction of assigned areas. As a member of the branch leadership team, the Senior Program Director will create and embrace a diverse and inclusive YMCA community to grow our local impact, activate our global network and multiply our mission. This position will work in collaboration with regional program leadership to ensure program quality and consistency across the Association.
Areas of Responsibility:
Programmatic Responsibilities
- Manage day-to-day functions of assigned areas, providing leadership and support to all departments.
- Provide strategic direction to the Aquatics, Sports and Volunteerism departments to create a cohesive and consistent Program experience.
- Direct and monitor strategies to ensure monthly and annual goals are met, including registration levels, year-over-year retention, penetration rates, and participant progression.
- Ensure Program portfolio full aligns with Regional and Association strategies, structure and quality standards.
- Continuously evaluate the scope of aquatic and sports programs to identify new program opportunities. Particular focus should be given to growing existing business lines while creating new ones.
- Build a network of Program volunteers through effective recruitment, training and stewardship.
- Build relationships with community partners with specific focus on off-site programs, community facilities, and local churches.
- Build a culture of legendary Program quality and experience in all assigned areas, including on and off-site programs, community partnerships and events.
- Develop and lead strategies to ensure members and/or program participants connect with each other and the YMCA.
- Partner with marketing and communications department to ensure effective promotion and visibility of all program areas.
Supervisory Responsibilities
- Lead through the YMCA core values: caring, honesty, respect, responsibility and faith. Model relationship-building skills in all interactions.
- Lead direct reports as an interdependent and unified Program team.
- Recruit, hire, train and supervise a highly-skilled and trained team of full-time and part-time servant leaders.
- Utilize Association tools and standards in completing and administering performance evaluations and individual development plans.
- Plan and organize staff meetings to ensure consistent communications, directions and accountability.
- Manage biweekly payroll.
Operational Responsibilities
- Work symbiotically with Associate Executive Director of Membership and the Executive Director to develop, implement and manage operating plans that promote program and membership growth for the YMCA.
- Develop and manage annual budget. Demonstrate sound fiscal management skills.
- Ensure a culture of inclusion that builds and celebrates diversity within the Y and our community.
- Provide leadership and direction to Board development activities, which include Board Member Prospecting, Cultivation, recruitment, training and development.
- Ensure safety and maintenance of facilities, grounds and equipment to minimize risk to members, participants and the Association.
- Provide leadership and support to annual fundraising campaign and volunteer committees/boards as assigned.
- In conjunction with the Associate Executive Director manage and support all member/guest, and facility issues; and any other challenges that may arise.
Skills/Experience:
EDUCATION & SKILL REQUIREMENTS:
- Bachelor degree in related field.
- Five years supervisory experience in a related field with comparable program growth.
- Demonstrated experience in recruiting, hiring, training and development of volunteers and staff.
- YMCA Multi-Team or Branch Leader certification or ability to attain certification within three years of hire.
- Effective verbal, written and interpersonal communication skills.
- Ability to effectively work/interact with diverse populations.
- Computer literate. Knowledge of Microsoft Windows, Excel, Word, Outlook and database management.
- High ethical standards and possess strong personal and professional integrity.
- Thee years experience working with diverse communities with demonstrated ability to connect and communicate in a welcoming and inclusive manner.
- Ability to successfully obtain certification in CPR/AED and First Aid.
PHYSICAL REQUIREMENTS:
- Ability to work in excess of a 40-hour week with irregular work hours.
- Ability to walk, stand, and sit (including on the floor), while maintaining alertness for extended periods of time.
- Exposure to communicable diseases and bodily fluids.
- Must be able to lift and/or assist children up to 50 pounds in weight.
- Must be able to lift and carry food and supplies weighing up to 20 pounds.
- Position may require bending, leaning, kneeling, and walking.
- Ability to speak concisely and effectively communicate.
- Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency
- Ability to view/enter data for long periods of time.
Job Function:
Organization Info
Listing Stats
Post Date:
Oct 10 2017
Active Until:
Nov 10 2017
Hiring Organization:
YMCA of the USA
industry:
Nonprofit