The Tampa Metropolitan Area YMCA is a top-rated ‘4-star’ Charity Navigator and Guidestar ‘Gold’ rated non-profit charitable organization for youth development, healthy living and social responsibility. Join a cause-driven association with a focus on nurturing the potential of every child and teen, improving the nation’s health and well-being and providing opportunities to give back and support our neighbors. Learn more about the Tampa YMCA at www.tampaymca.org.
Information Technology Operations
- Participates in departmental projects, ensuring that projects are clearly defined, systematically executed, fully documented, and business results oriented. Adherence to Project Management processes and standards.
- Supports/contributes/performs operational procedures and standards within assigned department with business objectives in mind, according to vendor best practices.
- Certifies, installs, configures, and/or maintains YMCA Client operating systems, infrastructure, and middleware.
- Provides on call support and basic triage for the assigned department areas.
- Defines configuration specifications for new systems given application, business, and technical requirements.
- Utilizes problem management techniques to perform root cause analysis of system failures, and implement corrective actions.
- Measures application, OS, and hardware performance, and makes recommendations on correcting bottlenecks in systems performance.
- Communicates and documents YMCA operating system, infrastructure and technical issues within assigned departmental areas.
- Adapts and quickly assimilates new and refreshed operating systems/applications as implemented within the YMCA Data Center.
- Conducts technical evaluations within assigned departmental areas.
- Solicits feedback and guidance of best practices from manager and senior department team members
- Continually enhances knowledge of IT Operating Systems and YMCA standards in order to achieve departmental success and professional growth.
- A minimum of 3 years’ experience in system administration.
- MSSQL and SSIS/SSRS experience required.
- TSQL development and Data Management
- Familiar with networking, firewalls, hardware and servers.
- Competent in providing direction and education on departmental procedures/policies/standards to less experienced departmental team members.
- Ability to work independently on small projects with minimal supervision.
- Able to understand YMCA Information System strategy and how it supports the business strategy.
- Familiar with the use of industry standard Project Management Methodologies and tools.
- Comfortable with fundamental concepts and terms related to IT operating systems, infrastructure and middleware.
- Ability to relate complex IT concepts and procedures to less technical team members.
- Previous experience with Windows server operating systems, infrastructure and cloud technologies.
- Required support experience and/or current working knowledge in the following areas:
- Microsoft Windows XP/7/8
- Microsoft Sever 2003/8/r2/12/16
- MSSQL 2016
- Scripting/Automation
- Imaging
- Client encryption
- Troubleshooting client issues in a distributed environment.
Certifications/Trainings Required:
- Must obtain within 30 days of employment and maintain current certifications in CPR, First Aid, AED and Oxygen Administration.
- Maintain other required certifications as stated in the training matrix.
- CCNA, MCSE, VCP a plus
The Tampa Metropolitan Area YMCA provides a progressive work environment with great benefits and a competitive salary; 12% employer-funded, fully vested retirement plan after two years of services; 403(b) savings plan; excellent, yet affordable health benefits including medical, dental, vision, life, and disability insurance; complimentary YMCA family membership with program discounts; generous paid time off package with a minimum of 27 days; and the ability to work with innovative, talented and diverse individuals driven by a 'best in class' philosophy with ongoing professional development opportunities. Florida, also known as the Sunshine State, has no state income tax!
Salary: $65,000.00 - $70,000.00