each For America – Massachusetts seeks a Managing Director, Chief of Staff (COS) to provide valuable additional capacity to the Executive Director (ED) and his team. The COS serves a number of mission-critical regional needs including supporting the Executive Director, overseeing team talent development and performance management, maximizing synergies across the team to ensure the team has the talent needed to reach its goals, and maximizing efficiency and accuracy around the region’s critical operations and administrative needs. This position provides a unique opportunity for an individual with superior critical thinking, communication, and relationship-building skills to play a key role in driving the effectiveness of the region and in its long-term stability, including the talent, development, and retention of regional staff.
The Managing Director, Chief of Staff reports to the Executive Director and manages the Coordinator, Regional Operations.
Areas of Responsibility:
Strategy & Executive Director Support
- Work closely with the Executive Director to develop clear annual and quarterly priorities and ensure that the Executive Director’s time is put against these priorities
- Identify opportunities to maximize the capacity of the Executive Director, including taking on time sensitive/reactive projects and requests from the national organization
- Support the Executive Director in assessing team-wide progress to goals on a quarterly basis, identifying what is driving and impeding progress, developing solutions to address gaps, and adjusting course as necessary
- Support regional management team structures and spaces to maximize the collaboration and cohesion of regional leadership.
- Lead a wide range of cross-functional projects, including as-needed support for team leaders
- Analyze complex data sets and generate reports for the ED and team leadership
- Liaise with a range of National team partners on behalf of the team, including Government Affairs, Talent Acquisition, Human Assets, Legal Affairs, and Marketing & Communications
Talent
- Create and oversee a comprehensive human capital development and management plan including processes for hiring, onboarding, performance management, supporting improvement, and learning and development for staff across the team
- Create and implement a scope & sequence of professional development for all staff
- Train and support managers to ensure the talent continuum (hiring, onboarding, and performance management system) promotes diversity, equity, and inclusiveness as well as identify, advocate for, and promote inclusive staff policies and practices.
Regional Operations and Culture
- Design, plan, and manage the execution of whole-team engagements, including monthly team meetings and annual retreats
- Audit and ensure that staff policies, practices, and systems promote equity and inclusiveness
- Support the Executive Director in building, promoting, and assessing team culture and progress on a regular basis, including leading staff training, reflections, and feedback cycles and coordinating staff meetings, retreats, and celebrations
- Compile and edit a weekly team email blast to build culture and awareness of key regional initiatives
- Partner with the SMD, Development & Finance to ensure smooth and compliant processing of all expenses for the Regional Operations and Teacher Leadership Development teams
- Manage our three sub-regional offices, leading on all facilities-related issues and maintaining productive, well-resourced workspaces
Management
- Set annual vision, direction, and goals for the Regional Operations team
- Hire, manage, and develop the Coordinator, Regional Operations, who serves as the ED’s assistant, ensuring that the ED is receiving excellent administrative support at all times
- Manage the Regional Operations budget and oversee all Regional Operations spending
Regional Team Responsibilities & Leadership
- Support, attend, and/or participate in regional team activities, including regular staff meetings and retreats, and regional pre-service (one week in June).
- Participate in team-wide initiatives and campaigns, such as selecting and matriculating corps members and outreach to our local alumni
- Sit on our Regional Management Team
Skills/Experience:
- Independent self-starter; enjoys starting projects and can successfully self-manage to see the project through to completion
- Strong cultural leader, embodying Teach For America’s core values and able to build and maintain strong, trusting relationships around and beyond the team
- Superb interpersonal skills, with a proven ability to engage, motivate, and inspire others to action
- Exceptional communication skills; ability to effectively convey information through a variety of media, from written documents to live presentations
- Unusually strong attention to detail and ability to make clear connections between multiple deadlines/tasks and what will be required to meet them
- Demonstrated ability to manage others to effectively track and execute support tasks
- Remarkable orientation towards collaboration and working across functions
- Facility with data analysis and ability to translate data into actionable solutions for a team
- Committed to Diversity, Equity, and Inclusion; possesses an understanding of key principles and a compelling vision of DEI in practice
- Demonstrates exceptional professionalism, poise, and judgment at all times, often interacts with confidential information
- Fluency with MS Excel, PowerPoint, and/or SalesForce CRM preferred
Prior experience:
- Minimum of 7+ years’ work experience
- Teach For America corps member experience preferred
- Teach For America staff experience preferred
Work demands:
- Occasional day travel throughout the Massachusetts region, including our Western Massachusetts and South Coast sub-regions, is required.
- Occasional evening or weekend work is required.
Job Function:
Organization Info
Listing Stats
Post Date:
Feb 22 2019
Active Until:
Mar 22 2019
Hiring Organization:
Teach For America
industry:
Nonprofit