The Senior Healthy Living Director is responsible for the growth and success of all healthy living programs and services of the Greater Hollywood YMCA- with a specific emphasis in personal training, wellness, and group exercise. The Senior Healthy Living Director is a leader, mentor, teacher, and supervisor to all staff in the healthy living arena. S/he is responsible for upholding service and engagement best practices by developing their teams while aggressively expanding the Y’s impact through revenue generating programs. In addition, the Senior Healthy Living Director will be responsible for auditing, training and evaluating staff as well as ensuring that all safety and risk management procedures are followed.
The primary measures for success for the Senior Healthy Living Director is the growth in revenue and participant retention for all healthy living programs (i.e., Personal Training, Small Group Training, Performance Training and other Specialized Programs) at the Greater Hollywood YMCA. Secondary measures of success include directing the department towards specific member satisfaction and a reduction in monthly terminations.
- Ensure revenue expectations and budgeted bottom line for Healthy Living Departments are met.
- Supervises Healthy Living Director (or GEX Director depending on Y), Healthy Living Coaches, Group Exercise Instructors and Personal Trainers, including: hiring, developing, coaching, evaluating, managing performance, etc. along with coordinating schedules shifts, classes, and personal training appointments.
- Meets all assigned program enrollment, retention and quality benchmarks by marketing and promoting the Personal and Small Group Training Programs.
- Supervise the new member orientation process, ensuring members are connected at point of sale and remain well-engaged during the program.
- Develop and implement innovative, high quality, member-focused programs to serve the needs of the local membership base.
- Actively serve on the Association Healthy Living Team, helping to share and create best practices throughout the YMCA of South Florida.
- Work with Family Center Leadership Team to address any member concerns and ensure high scores on member satisfaction surveys and/ or secret shop reports.
- Provide leadership and support to the annual fundraising campaign and volunteer committees as assigned. Develops and maintains effective working relationships with the community.
- Inspect equipment regularly and ensure that fitness area and equipment is cleaned and maintained appropriately in accordance the YMCA of South Florida standards.
- Ensures that the wellness floor, personal and small group training programs follow the program standards, policies, and guidelines of the YMCA of South Florida, as well as state and local codes.
- Immediately report to the Executive Director any injuries. Complete appropriate documentation and send documentation to association office within 24 hours.
- Minimum of 5 years of proven success in a supervisory role in the health and fitness industry, or related field.
- Minimum 3 years of P&L responsibilities over a budget of at least $300,000.
- Bilingual, English and Spanish, a plus.
Required Certificates, Trainings and Licenses:
- Required current professional certifications: CPR/AED, First Aid, PT Certification (ACE, NASM, ACSM, NFPT, NSCA, NCSF)
- OSHA Training for hazardous materials within 90 days of hire
- New Employee Orientation
Salary: $45,000.00 - $70,000.00