DIAL is seeking an Engagement and Training lead for a full-time role. S/he will be a recognized leader in the ICT4D community and will have a proven training and strategic communications background. Her/his role will be to identify key needs for global, common ICT4D curriculum working with a diverse set of stakeholders, design curriculum that can be adapted by a broad array of stakeholders and foster a community of trainers around the Principles for Digital Development through a comprehensive outreach plan. To accomplish this, s/he will work with sectoral colleagues in leading NGOs and donor agencies to build partnerships with regional networks (e.g., AeHIN) so that DIAL’s ICT4D capacity efforts have a true global footprint. S/he will also partner internally with DIAL’s Monitoring, Evaluation & Learning team to foster a strong internal learning community at DIAL and support a culture of continuous learning through skills development work.
The Engagement and Training Lead will report to the Senior Director, Insights & Impact for overall guidance, work planning and performance reviews.
DIAL Overall:
- Design a community engagement and training strategy for DIAL and Principles for Digital Development products working closely with internal colleagues developing a distribution strategy for DIAL products, stewarding the Principles for Digital Development and Monitoring, Evaluation and Learning colleagues.
- Engage and build a network of external community members (e.g., donors, NGOs) who can shape DIAL’s products grounded in customer needs
- Partner with Senior Director, Insights and Impact and communications leads to develop a packaging strategy for DIAL’s programmatic outputs tailored to community engagement needs.
- Develop and maintain a priority list of dissemination and training partners that DIAL should work with closely to spread word of our publications and tools globally.
- Support Manager, Insights and Impact to with stakeholder mapping in the global South of distribution partners.
- Work closely with Director of Communications to align workshops with press releases for DIAL products.
- Engage communities and networks in digital development who can support both breadth and depth of dissemination.
- Support Director, Program Operations with the design and facilitation plans for DIAL-wide bi-annual team convenings.
Principles for Digital Development:
- Support the development of a comprehensive curriculum for DIAL’s Principles for Digital Development, with a train-the-trainers approach and inclusive of workshops for disseminating the curriculum.
- Work closely with Manager, Monitoring, Evaluation & Learning, to develop key metrics to test and monitor training progress and outcomes
- Coordinate and conduct workshops with communities and networks to implement curriculum.
- Work closely with Manager, Principles for Digital Development, to ensure alignment on broader Digital Principles activities and products.
- Advance DIAL’s endorsement strategy for the Principles to increase the number of endorsers their networks and engagements.
- Minimum 10 years of relevant professional experience, with engagement across the public, private and nonprofit sectors.
- Recognized leader in the ICT4D space with minimum of 3 years of experience leading ICT4D training efforts,
- Demonstrated excellence in development of training materials, learning processes and facilitation processes with emphasis on adult learning, preferably in a low resource setting.
- Strong program manager with an ability to execute across multiple efforts simultaneously.
- Experience with managing partnerships and relationship building.
- Strategic thinker who enjoys being a thought partner and collaborator on new ventures
- Experience with communications to message content for targeted audiences.
- Excellent writing skills and innovative approaches to communicate technically complex materials.
- Detail-oriented and results-driven.
- Ability to work under pressure and handle stress.
- Ascribe to DIAL’s values of Commitment, Collaboration, Empowerment, Courage and Thoughtful Action.
- Travel up to 25% of the time.
- Ability to meet regular attendance/tardiness policy.
- Ability to work under pressure and handle stress.
For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:
- A choice of two health plans through CareFirst (PPO or HDHP with HSA),
dental insurance, - vision discounts,
- flexible spending accounts,
- 403b retirement savings plan with a generous matching contribution,
- group term and supplemental life insurance,
- short-term disability,
- long-term disability,
- health club discounts,
- commuter benefits, and
- employee assistance program.
Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of parental leave.