Under the direction of the Chief Operating Officer, the Director of Corporate Membership is responsible for all budget, revenue, billing, service, and systems related to Association Corporate Memberships. This position provides cause-driven leadership to Association Membership Directors on the aforementioned specifics of Corporate Membership. Corporate Membership portfolio and responsibility of $4.5 million. All aspects of this role strive to grow and retain membership revenue with specific measures and goals tied to the Corporate Membership portfolio.
The YMCA of South Hampton Roads association is recognized as a cutting edge leader in the membership arena. The association serves the communities of: Chesapeake, Norfolk, Portsmouth, Suffolk, Virginia Beach, Eastern Shore of Virginia, Outer Banks and Elizabeth City, North Carolina. We are committed to the development of staff leadership. In addition to a robust benefit program, the YMCA of South Hampton Roads also provides training to secure a promising future for our employees and our association. Excellent benefits package includes competitive pay, generous time off, membership, health benefits and the industry leading 12% retirement plan.
65%- Growth of Corporate Membership units, based on financial performance and unit benchmarks for each budget cycle
15%- Retention and quality service for current Corporate Membership units
10%- Training and development of Family Center Membership Directors around Corporate Membership initiatives
10%- Billing, structure, and systems to ensure a quality product around Corporate Membership
- Expand current Corporate Membership offerings with high-quality programming in accordance with the Association Gold Book guidelines
- Review current Corporate Partner Structures and transition into new association standards
- Build strong relationships with current, and any new, Corporate Partners
- Work with COO of Membership and Association Finance Department to develop, implement, and administer Corporate Membership billing model
- Develop wellness initiatives to enhance Corporate Membership retention and develop additional revenue
- Provide strong leadership and support for attaining goals and objectives of the Association Strategic Plan
- Develop, produce and distribute program information necessary to promote assigned membership & programs, in accordance with family center marketing plan
- Make necessary purchases, inventories and deliveries of all program related supplies in accordance with Association standards
- Provide strong fiscal management in all areas of responsibility
- Assist, develop and manage the budgets related to the position
- Assist and foster a strong annual support campaign
- Create strong and healthy relationships with YMCA members and volunteers
- Communicate the YMCA mission and objectives to the community
The Director of Corporate Membership will meet the qualifications set forth by the YMCA of South Hampton Roads. Staff shall be of good character and reputation; capable of carrying out assigned responsibilities; capable of accepting training and supervision; and capable of communicating effectively both orally and in writing as applicable to the job responsibility. Minimum qualifications include:
- At least 21 years of age
- Minimum of five years of experience in sales with proven track record of success
- Experience training staff in sales strategies
- History of sales goal expectations and successful accomplishments
- Excellent writing, organizational and communication skills.
- Proficient computer skills
- Understanding of and enthusiasm for the mission of the YMCA
- Flexible schedule and the ability to work days, nights and weekends
Salary: $52,500.00 - $75,000.00