This position supports the work of YMCA of Bucks County, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Through the leadership of his/her staff team - develops, organizes and executes a high quality, member-focused, safe aquatics experience.
This is a leadership position at Fairless Hills that supervises a $190,000 revenue program, consisting of swim lessons, water aerobics, lifeguard training program and rec swim; as well as responsible for staffing of an offsite pool while supporting regional and county-wide aquatic efforts. The Director of Aquatics will report into the Branch Executive.
This is a full time position beginning in January. There is an opportunity to start immediately part-time, however, this is a full-time position to begin in January 2019.
- Staff: Recruit, train, and consistently develop a staff team which exhibits a welcoming, positive, mature, and empathetic attitude; while displaying high knowledge of our cause-driven services.
- Environment: Establish a clean, safe, organized, welcoming environment that speaks to all members.
- Relationship Building: Through the use of Listen First, establish positive collaborations between staff to staff, staff to member, and ultimately member to member.
- Data: Continually compile and use survey results to close service area gaps throughout areas of responsibility.
Aquatics Programming:
- Responsible for the creation and successful maintenance of the Aquatics budget, complete monthly variance reports, board reports, and forecasting.
- Implement the approved budget through the proactive planning of purchases based on need and the monthly spread, complete purchase orders within a timely manner.
- Provide monthly sales goals; train, motivate and empower staff to meet these goals.
- Compiles program statistics. Monitors and evaluates the effectiveness of and participation in the program.
- Oversee the Y Group and Private Swim Lesson Program (Parent/Child, Preschool, Youth and Adult); including curriculum development/implementation, staff training, risk management compliance, equipment needs, program evaluation and maintaining high quality.
- Models relationship-building skills (including Listen First) in all interactions. Respond in a timely manner to requests, questions, concerns and/or complaints.
- Maintain proper swim evaluation procedures as per the timing of session registration. Ensure instructors complete progress reports in a professional and informative manner. Provide students and parents with feedback and recommendations for follow-up placement.
- Maintain accurate attendance records; complete credit and refunds as necessary and within a timely manner.
- Ensure staff schedules are in accordance with budget and upholding quality. Maintain staff records of substitutions, requests for time off and attendance.
- Host informative and effective in-service trainings and staff meetings.
- Maintain open communication with the Welcome Center in relation to program changes and program cancellations.
- Create and lead Aquatic-based pathways and programs, such as the ‘2nd Grade Swim Initiative’, to help support the Y’s mission to expand knowledge about water safety.
Lifeguard Supervision and Aquatic Safety:
- Ensure both pools are consistently and adequately staffed with highly trained, professional and courteous lifeguards. All lifeguards are rescue-ready, consistently in uniform, scanning left to right and bottom to top.
- Ensure the aquatic environments are safe; decks are clean and free of clutter, water clarity is clear and chemically safe. Pool rules are enforced professionally, and all locker rooms and sauna are monitored by aquatics staff
- In accordance with insurance carrier: Weekly/monthly lifeguard drills are occurring and accurate records of completion are maintained.
- Ensure lifeguards are recruited, trained and developed with ongoing feedback and support. Lifeguard schedule adheres to budget. All lifeguards’ certifications are up to date.
- Oversee the execution of the Lifeguard Training Program, meeting budget and community need. Paperwork is processed in a timely fashion with the American Red Cross.
- Ensure Quick Checks are completed at minimum 200 per month; Y leadership is continually educated on the importance of aquatic safety.
- Ensure aquatic birthday parties and/or rentals are safe, children are swim tested and pool rules are reviewed.
- Maintain open communication with camp and child care staff.
- Audit the pool deck weekly and order necessary safety equipment.
General Functions:
- Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete.
- Serve as a substitute when staff have not secured replacement or fail to show.
- Maintain open communication with marketing as per brochure requirements and as needed to maintain attendance levels as per budget.
- Positively and proactively communicate with colleagues. Respond in a timely manner to requests, questions and/or concerns.
- Attend organizational meetings as required, included but not limited to Staff Stakeholders, Come Together Meetings, etc.
- Support organizational and membership retention initiatives.
- Follow HR and Risk Management policies and procedures of the institution. Serve on Risk Management Committee.
- Assure compliance with SEFA policies for volunteers and staff.
- Assists in YMCA fundraising activities and special events
- Play a significant role in leading the Living Our Cause experience.
- Complete accident/incident report follow-up within 24 hours; submit to Branch Executive.
- Generate required reports for Branch Executive and/or Association.
- Perform all other duties as assigned by supervisor.
- Possess and maintain current American Red Cross or YMCA Lifeguard Certification; trainer preferred
- Possess and maintain WSI certification; YMCA Swim Lesson Instructor preferred
- Must be people oriented and possess excellent communication and organizational skills
- Listen First training within six months of employment.