The National Director of People Capability and Culture, is a highly visible leadership role, and collaborates with senior leadership across the organization and supports staff at all levels. This position is responsible for the entire employee life cycle and requires broad HR expertise as a strategic organizational partner and trusted advisor and will ensure that programs and initiatives are aligned with AIUSA’s short and longer-term strategic objectives. The role has a team of three HR professionals reporting into the Director and reports up to the CFO/COO along with a dotted-line relationship to the Executive Director.
Recruitment
- Manage all recruiting activities, establish partnerships with external recruitment channels and promote employment branding. Conduct recruitment and retention strategies that attracts a diverse candidate pool for each position and retains key talent while maximizing employee performance. Oversee elements of new employee orientation and onboarding programs.
Labor Relations
- Ensure commitment, respect, and open dialogue with all staff, to include those who are part of the labor union. Counsel staff regarding the administration of the collective bargaining agreement. Serve as a member of management negotiating team during collective bargaining. Work with union representatives and shop stewards to minimize conflict and grievances. Manage the process of any grievance and arbitration.
Performance Management
- Restructure the ongoing performance management and employee evaluation process, ensuring fairness and consistency, and encourages professional development. Implement a 360-feedback assessment solution for those managing staff. Manage the development and phases of employee performance management, which includes communication, training, on-going feedback and coaching.
Compensation
- Develop and manage compensation strategies, policies and guidelines to ensure consistencies in pay for new hires, promotions and succession planning within the organization. Develop pathways toward implementing merit/ performance pay metrics and policies.
Learning and Development
- Create a strategic progression plan for professional development. Advise managers on talent identification and career development options. Assist with identifying learning, training and development needs and opportunities. Develop training programs to ensure that management and staff are sufficiently trained thus enabling them to obtain the required skills to meet AIUSA’s goals and objectives.
Employee Relations
- Create an Employee Value Proposition as well as serve as a resource for managers on employee relations issues including conflict resolution and employee investigations. Facilitate with managers the development of employee satisfaction survey action plans and monitor progress throughout the year. Partner with managers to meet their production goals and objectives and help them to address any work performance issues. Serve as a conduit to create a culture of positive excellence in the workplace.
Benefits
- Manage all employee benefit plans and review policies for cost effectiveness while delivering value to the group. Ensure employee compensation and benefits programs are following existing government regulations. Oversee the annual review of benefits plans for the renewal process and open enrollment events. Develop and monitor communication of benefit programs to all staff.
Payroll Administration
- Oversee employees who produce bi-weekly and bi-monthly multi-state payrolls and provide guidance and support to staff for payroll processing. Collaborate with the CFO and the finance department to ensure payroll reconciliations, tax auditing and reporting to governmental bodies are complete and accurate
- Strong leadership, supervisory and managerial skills. Problem solver.
- Excellent communication skills: verbal, written and listening.
- Ability to build strong relationships at all levels.
- Process oriented. Effective time and project management skills.
- Influencer - Strong coach and mentor.
- Awareness of Best Practices on diversity, equity and inclusion.
- Strong knowledge of employment law, wage and hour regulations, FMLA, ADA and EEO laws
Qualifications:
- Minimum of 15 years of progressively responsible HR roles, with at least 5 years of experience managing staff. Experience supervising professional level staff.
- Exceptional interpersonal and relationship building skills. Demonstrated employee relations skills, including conflict resolution, alternative dispute resolution processes, and facilitation skills. Able to interact with all levels, inside and outside of the organization, in an ethical, discrete, and confidential manner.
- Experience with unions, collective bargaining, and labor contracts. Expert level command of employment law and regulations.
- Strong working knowledge and depth of human resources disciplines including performance management, compensation practices, employee relations, compliance, recruitment, employment, labor relations and federal and state regulations.
- Working knowledge of relevant software, including Microsoft Office 365 Suite and at least one substantive payroll processing platform.
- Experience with managing own budget and related financial administration.
- Excellent communication skills, both written and oral.
- Demonstrated ability to multi-task and independently manage multiple projects and a drive for results.
- Non-profit experience preferred.