Reporting to the Senior Manager of Outreach and Central MA, this Coordinator is responsible for the creation and coordination the Family Support Volunteer (FSV) Program. The Coordinator will oversee the recruitment, onboarding, training and coordination of the volunteers. They will work collaboratively with the Volunteer department as well as the Community Engagement staff and will also work closely with the Dementia Friendly Massachusetts Initiative and MCOA. There will be a specific focus on recruiting diverse volunteers to support the work. In addition, this person works closely with their volunteers to identify within the ranks the volunteers who may become active as advocates, support public policy advocacy and participate in the Walk to End Alzheimer’s, as well as other volunteer opportunities in partner ACL agencies. As a volunteer driven organization, all staff are expected to recruit, cultivate, support and manage volunteer relationships to advance the mission of the Alzheimer's Association. Occasional evening and weekend work required, as well as an ability to travel throughout the two-state Chapter. This position is a federally grant funded 2.5 year position.
Recruit, onboard, and coordinate over 200 volunteers throughout the Chapter by:
- Creating/maintaining volunteer management systems
- Assisting with training/onboarding all FSVs
- Helping create a Performance Management System
- Managing reporting data for grants
- Working collaboratively with Volunteer Department and Community Engagement team, as well as MCOA and Dementia Friendly Massachusetts
Recruit and support FSVs in diverse communities , including faith based groups by:
- Working collaboratively with Diversity Outreach team to find FSVs in culturally diverse areas
- Assist with identifying the needs and development of culturally appropriate written materials
Raise community awareness about Alzheimer’s and related dementias, including:
- Attending grassroots Dementia Friendly Community initiatives, networking meetings and Alzheimer’s Partnerships
- Ensuring the FSVs have a firm understanding of the Alzheimer’s Association mission and key messaging to promote Programs and Services in local communities
Collaborate with Association departments, such as advocacy and development, to identify cross-pollination opportunities for all volunteers who support the Association’s mission pillars, in particular, Walk to End Alzheimer’s
- Three years’ experience in Volunteer Management, community outreach and education, working with people with Alzheimer’s and their family care partners, preferred
- One year’s demonstrated computer literacy: windows environment, the Internet with email and web-based communication
- Demonstrated success managing volunteer-led programs, with experience in recruitment, training, engagement, supervision and evaluation of volunteers
- Bilingual Spanish and English preferred
Key Professional Attributes
- Superior self-management skills, as independent initiative and ability to collaborate are essential
- Ability to build effective relationship networks (inside and outside the Association), including supporting others to enthusiastically work towards common objectives
- Effective verbal and written communication skills, reflecting an understanding of the appropriate use of communication technologies and an appreciation that each audience requires its own approach
- Excellent presentation and facilitation skills that reflect an understanding of different learning modalities, group process, and cultural diversity
- Ability to work cooperatively with a variety of people from varying backgrounds
- Willingness and ability to travel across MA/NH regularly
- Ability to lift up to 35 pounds
Competitive benefits and compensation in the $47,000 to $52,000 range.