Manager, Alumni Experience

Finance, Data Strategy and Administration (15%)

• Complete American Express Corporate Card expense reporting for the Managing Director, Alumni Leadership
• Track alumni spending against budget to ensure strong stewardship of financial resources
• Create and run systems for alumni engagement, including, but not limited to:
  • Alumni survey completion, data reporting and feedback follow-up system
  • tracking the movement of new alumni to Nashville and build the systems for meeting with each of them
  • tracking alumni attendance to programming and survey results
• Create and run systems for historical data tracking and report findings and trends to broader TFA team and constituents
• Develop system to manage, track and house ongoing feedback and survey completion post alumni events and programming
• Liaise with Professional Learning and Experience Operations team to set vision for culture across our constituent experience
• Consistently track and update alumni data in our contact management database to ensure accuracy to drive team priorities.
• Create streamlined system for alums to participate in the program in ongoing ways, i.e. mentorship, presenting at programming, etc.

Project Management (30%)
The Manager, Alumni Experience, will be responsible for managing the planning and execution of the following projects:

• The annual Second Year Transition Campaign, which includes meeting with all 2^ndyear corps members and advising the PLE Team on programming to support their experience at relevant professional development opportunities
• The annual Alumni Induction event for rising Nashville alumni

• Operations (food, space, travel, lodging rentals, marketing collateral, outreach plan, décor, etc.), division of labor/responsibilities, and providing inspiring and informative updates on projects to key stakeholders in a timely manner, for example, sharing high level logistics for an event with the broader team and gathering their input during an All-Staff Meeting for all events run by the Alumni Leadership Team, which includes:
  • One Day in BNA, annual alumni educator learning and hiring weekend
  • Alumni Board meetings
  • Any additional

The Manager, Alumni Experience will be responsible for supporting the execution of the following projects:

• Through the Specialist, Corps Operations, the M, AL will provide logistical support and event visioning for alumni and second year corps member events, which might include: Alumni Induction, Career Pathways Dinners, What’s Next Job & Opportunities Fair, annual Holiday Party, Back-to-School BBQ, etc.

Communication Systems (15%)

• Develop communication/outreach plan for the alumni network as a whole as well as sub groups, such as The Collective and various professional development cohorts
• Determine “best bets” to inform future communication strategy, i.e. analyzing blast readership, A/B subject line testing, what communication strategies fit which messages, etc.
• Create and update Alumni Teacher Placement system and info to be shared with broader team and alums moving to Nashville
• Create and maintain Alumni Team Outlook account and inbox
• Create and maintain alumni website in coordination with the Professional Learning and Experience Operations team for a streamlined web experience
• Create and run alumni social media plan and content

Relationship Building and Engagement (25%)

• Meet with all second-year corps members to gather inputs on their experience, and to support their career planning post-corps
• Meet with a portfolio of 200-300 junior alumni and new-to-Nashville alumni across the year, and track all meetings with fidelity in TFACT Database or other relationship-tracking database
• Contact alums from other regions moving to Nashville to welcome them to the city, introduce them to TFA Nashville, and provide career support

Regional and Organizational Stewardship (15%)

• Support team-wide priorities for TFA Nashville and organizational-wide initiatives. Examples include:
  • Participating in staff committees, teams and task forces
  • Corps member recruitment, admissions, and matriculation
  • Team meetings and professional development
  • Institute
  • Regional events and programming (such as teacher orientation and end-of-year celebration)
  • Role check-Ins, cross-team meetings, performance management conversations, etc